Senior Director, Operations Finance at Live Nation Entertainment | CA | Rezi

Senior Director, Operations Finance at Live Nation Entertainment

Senior Director, Operations Finance

Live Nation Entertainment · CA

2 weeks ago

Senior Director, Operations Finance

Live Nation Entertainment · CA

17 days ago
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About the Role

Reporting to the Vice President, Operations Finance, the Senior Director, Operations Finance owns operational accounting for Live Nation Canada. This role is responsible for accounting for every show, venue and festival in the country, managing tens of thousands of transactions annually in a fast-paced environment. The mission is to elevate the function by building a high-performing team, setting national standards for show and venue accounting, and evolving processes toward greater automation, control, and scale.

Responsibilities

  • Own the structure, capability and performance of a ~12-person operational accounting team spanning show settlement, venue accounting and financial close.
  • Lead through managers, developing the management layer, setting clear ownership accountabilities, establishing performance standards, and holding managers accountable for their teams' deadlines and quality.
  • Own talent strategy for the function: hiring standards, onboarding, development plans, succession depth, and a coverage model that holds through peak season, festival periods and major tours.
  • Accountable for the completeness, accuracy and timeliness of all events, venues and festivals accounting nationally, including the integrity of reported contribution margin by show, venue and market.
  • Own the close calendar end to end and commit to the timetable, ensuring corporate reporting deadlines are consistently met.
  • Own the accounting treatment of show settlement: from artist final settlements against contract, withholding tax, charity and merchandise/bundle recognition, co-promoted events, joint venture splits, venue expense settlement and shared ancillary revenue.
  • Own accounting for owned and operated venues, including inventory, labour costs and cash handling.
  • Own balance sheet integrity for the function: reconciliation quality, accrual adequacy, deferred revenue, AR aging and collections performance for event-related balances.
  • Develop and recommend accounting positions on complex deal structures such as co-promoted events, joint ventures, festival vehicles, rental versus promoted, international artist withholding, multi-year ancillary agreements.
  • Partner with regional controllers to ensure consistent application of policy across markets, and resolve differences rather than reporting them.
  • Partner with VP, Operational Accounting and Corporate for all technical accounting approval.
  • Accountable for the day-to-day operation of internal controls over settlement, cash floats, AP approval and wire release, including SOX-relevant controls in scope.
  • Play a critical role in internal and external audits; owning remediation of findings to closure while ensuring every settlement is audit-ready with proper documentation backup.
  • Proactively identify control gaps as volume, venues and deal structures change, and implement corrective action.
  • Develop, implement and sustain a national operational accounting playbook: settlement process, documentation standards, close process and checklist, reconciliation methodology, escalation path.
  • Identify and improve workstreams end to end; from business case through delivery to adoption and measured benefit.
  • Define and report the function's operating metrics: days to close, settlement cycle time, restatement and error rates, aged AR, control exception volume. Use them to drive decisions and continuous improvement.
  • Own the data standards that allow event economics to be reported consistently.
  • Provide the actuals, trend data and event-level insight that Strategic Finance and FP&A build the budget and forecast on; accountable for the reliability of what they plan from.
  • Support due diligence, integration planning and post-close financial integration.
  • Deputize for the VP, Operational Accounting on function matters with senior leadership to set priorities for the function, and act as their delegate with senior leadership when needed.

Requirements

  • CPA designation required.
  • Bachelor's degree in Accounting, Finance or related field.
  • 10–12 years of progressive accounting and finance experience, including experience leading managers and building a management layer, not only managing individual contributors.
  • Demonstrated ownership of a close and control environment across multiple sites, markets or entities within a larger corporate finance organization.
  • A track record of leading a process or systems improvement end to end, from business case through delivery and adoption to measured result.
  • Live entertainment, hospitality, venue, sports or comparable high-volume, deal-driven, contract-settled environment strongly preferred.
  • Comfort with a pace where revenue is earned in a single night and settled quickly.
  • Ability to hold an accounting position under commercial pressure while keeping the relationship intact.
  • Credibility and presence with senior commercial leadership; able to explain complex financial outcomes clearly to non-financial stakeholders and earn their trust.
  • Resourceful and hands-on when it matters; this is a senior role embedded in an operating business.
  • Availability for travel and on-site support for major shows and festival properties, including evenings and weekends during peak season.

Skills

  • Strong Oracle and/or Salesforce capability.
  • Advanced Excel.
  • Practical use of Claude, AI platforms, BI and automation tooling to reduce manual work.

Location

  • Canada

Work Type

  • Onsite
  • Full-time

Experience Level

  • Senior Director
  • 10-12 years

Education Level

  • Bachelor's degree
  • CPA designation

Salary/Compensations

  • $156,000-195,000

Benefits

  • Medical, Dental and Vision benefits for you and your family.
  • Employee Assistance Programs through Modern Health and ComPsych.
  • Generous paid time off policy including holiday closures, and sick time for you and dependents.
  • Free concert tickets.
  • RRSP program with company match.
  • Stock Program Reimbursement.
  • New parent programs & support including caregiver leave and baby bonus, and infertility support.
  • Tuition reimbursement.
  • Student loan repayment.
  • Internal growth and development programs and training.
  • Volunteer time off.
  • Crowdfunding network.
  • Gender reassignment support.

About the Company

  • Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
  • Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.
  • Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.
  • Live Nation Media & Sponsorship creates strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Equal Opportunity

  • We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
  • Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
  • We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, provincial and / or federal law.
  • As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
  • Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.
  • Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.
  • Live Nation will also provide reasonable religious accommodations on case-by-case basis.