Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager, Employee Benefits and Retirement role.
Rezi rewrites your resume against HUB International's job description. Free.
Tailor your resume to this Account Manager, Employee Benefits and Retirement role.
Rezi rewrites your resume against HUB International's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager, Employee Benefits and Retirement posting at HUB International — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager, Employee Benefits and Retirement posting at HUB International — free, in seconds.
About the Role
The Employee Benefits Account Manager services and maintains accounts while providing professional and prompt support to clients, carrier representatives, vendor partners, and HUB colleagues. This role plays a key part in positively impacting customer satisfaction and will support the organic growth goals of the organization.
Responsibilities
- Act as the main, day-to-day point of contact for clients, responding professionally and promptly to all inquiries.
- Support the Consultant in executing strategies, facilitating the renewal process, preparing materials/reports, ensuring internal systems are up to date, and managing/coordinating client work across the account team.
- Act as a liaison between clients and insurance carriers to resolve service needs or marketing initiatives.
- Manage, organize, and conduct client meetings when necessary.
- Manage carrier changes with the client and ensure all necessary documentation is completed accurately and timely.
- Identify opportunities for cross-sell and up-sell of other HUB products and services.
- Oversee client and employee communications.
- Manage new client or new line of coverage implementation.
- Stay abreast of changes in the insurance industry and other external conditions that may impact clients.
- Manage open items log, ensuring outstanding items are closed in a timely manner.
- May travel for client meetings up to 25% of the time.
Requirements
- 5-8 years of applicable Employee Benefits experience.
- LLQP designation or working towards it.
- Advanced professional designation highly desirable (e.g. CEBS, GBA).
- Strong ability to listen, discern, and prioritize with clients, colleagues and carrier representatives based on a thorough understanding of relevant issues.
- Adapt to situations requiring the precise attainment of set limits, tolerances, or standards; respond appropriately to changes in the work setting.
- Strong written and oral communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Ability to utilize and be proficient in broker management systems.
- Strong organizational, problem solving and time management skills.
Skills
- Employee Benefits
- Client Service
- Account Management
- Insurance
- Microsoft Office Suite
- Broker Management Systems
- Organizational Skills
- Problem Solving
- Time Management
- Communication Skills
Location
- North America
Work Type
- Full-time
Experience Level
- 5-8 years
Education Level
- LLQP designation
- CEBS
- GBA
Salary/Compensations
- $80,000 to $95,000
Benefits
- Flexible working arrangements
- Generous time-off policies
- HUB-sponsored training programs
- Tuition reimbursement
- Reimbursements for professional licensing and membership fees
- Special discounts on events, travel, accommodations, and personal home & auto insurance
- Comprehensive benefit and total compensation packages
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
- Competitive pay
- Company-paid life and disability plans
- Paid parental leave
- Wellbeing program
About the Company
- HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada.
- We are locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
- Our expansive network is powered by over 20,000 dedicated professionals across 500 offices in North America.
Equal Opportunity
- At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.
- If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.