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About the Role
The Solutions Specialist plays a vital role in connecting clients with efficient, tailored logistics solutions at Old Dominion Freight Line. This position combines business-to-business sales, strategic planning, and problem-solving while fostering lasting partnerships. With a focus on relationship-building and innovative solutions, this role thrives in a dynamic, fast-paced environment that values growth and exceptional service.
Responsibilities
- Obtain a maximum volume of profitable freight in assigned territory.
- Provide responsive customer service and coordinate with operations to exceed customer expectations.
- Serve as the customer’s point of contact through in person meetings to help meet their logistical needs.
- Travel throughout assigned territory to meet customers in person on a regular basis and cultivate relationships.
- Keep the customer informed of new service points and improvements in company service.
- Assist the customer with obtaining a rate agreement and submit the request to pricing coordinators.
- Regularly check on major accounts to ensure On-Time service promises are met.
- Complete reports of monthly customer activities to identify their current level of business.
- Provide information on rates and rate changes.
- Submit itineraries on a weekly basis for coverage areas to maximize efficiency when visiting customers.
- Maintain a positive relationship with drivers in the area and discuss possible leads.
- Communicate customer’s equipment requirements and hours of service to service center operations.
- Inform the customer of our Speed Service and Expedited abilities.
- Manage transportation and entertainment expenses in a weekly submitted expense report.
- Keep a record of daily sales calls and enter them in the computer system.
- Handle customer complaints through the appropriate channels.
- Maintain a valid Driver’s License with a Satisfactory Driving Record.
- Manage transportation and entertainment expenses in an expense report that is submitted weekly.
Requirements
- Must have 2+ years in B-B (Business to Business) sales or equivalent.
- High School diploma or equivalent.
- 2+ B-B (Business to Business) sales experience or equivalent.
- Maintain a valid Driver’s License with Satisfactory Driving Record, including no more than (4) moving motor vehicle violations or chargeable accidents, or combination thereof, within (3) years preceding the date of application with no more than (2) moving motor violations in the (12) months preceding the date of application; and no convictions of driving under the influence of alcohol (DWI, DUI, DWAI) within (4) years preceding the date of application.
Work Type
- Full Time
Experience Level
- 2+ years
Education Level
- High School diploma or equivalent
Salary/Compensations
- $98,071-$122,588
Benefits
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- 12 Days Paid Time Off
- 9 Paid Holidays including a birthday holiday
- Tuition Reimbursement for Drivers and Technicians
- Training and growth opportunities to build a career
- Ability to advance through our promote from within philosophy
- National Career Opportunities Available at our 260+ service centers
- Bonus eligible
About the Company
- At Old Dominion, we don't just move freight—we help businesses keep their promises.
- As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years.
- Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do.
- If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
Equal Opportunity
- Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).