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About the Role
The Vice-President of Technical Operations is responsible for overseeing laboratory pre-analytical and analytical operations to ensure timely, complete, accurate, and appropriate test results. This role involves working with laboratory staff and engaging with medical, business, scientific, quality, and compliance leadership to develop strategic goals.
Responsibilities
- Direct and monitor the engagement, recruitment, training, performance, and retention of laboratory staff.
- Direct managers, supervisors, other leadership, and other laboratory staff to achieve laboratory goals and objectives.
- Evaluate performance of reporting staff, train and develop leadership skills in manager and supervisory teams, and establish succession plans.
- Engage with laboratory medical, business, scientific, and finance leadership, as well as corporate resources, to sustain services, develop strategic plans, and support laboratory operations and corporate objectives.
- Develop, establish, and maintain working relationships with scientific, hardware, information system, consumable, service, and other resource vendors.
- Align human and material resources with laboratory service requirements and strategic growth plans.
- Develop a budget for laboratory operations and growth, including operational and capital expenditures.
- Communicate with regional and business leadership to coordinate specimen logistics and the flow of orders and results.
- Liaise with quality, compliance, legal, and other laboratory leadership to ensure adherence to regulatory requirements, contractual obligations, and accrediting standards.
- Establish and monitor laboratory performance metrics to achieve outstanding quality and customer service.
- Establish and monitor adherence to policies and procedures for laboratory technical operations.
- Ensure a safe and effective laboratory production environment.
- Ensure adherence to CLIA, CAP, and other agency regulatory requirements and good laboratory practices.
- Serve as a resource to ensure test methodologies meet quality requirements and procedures are accurate and precise.
- Serve as a resource to sales and marketing to ensure products and services meet clinical requirements and regulatory standards.
- Coordinate with Scientific Director and Medical Leadership to develop and implement analytic methods.
- Uphold company vision and values.
Requirements
- Must have 10-15 years of laboratory management experience.
- Reference Laboratory experience preferred.
- Periodic travel, including airline travel and overnight stays, as required.
Skills
- Strong analytical business skills focused on human resource management, laboratory operational budgets, and capital expenditure.
- Proven record of strategic planning based on collaborative interaction with various stakeholders.
- Strong intelligence gathering and communication skills.
- Ability to translate regulatory, business environment, and technical understanding into action plans.
- Strong computer literacy with quantitative skills in data use preferred.
- Proficient computer skills including navigating Windows-based environments and Microsoft applications.
- Knowledge of CAP, CLIA, COLA, CMS inspection process.
- Demonstrated knowledge of laboratory techniques, procedures, and regulations.
- Excellent verbal and written communication skills.
- Exceptional facilitation, consulting, management, business, and customer service skills.
Location
- United States
Work Type
- Full-time
Experience Level
- 10-15 years
Education Level
- Bachelor’s degree in clinical laboratory science, or a related health science
About the Company
- Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
- At Sonic Healthcare USA, we emphasize teamwork and innovation.
- Check out our job openings and advance your career with a company that values its team members!
Equal Opportunity
- Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees.
- We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.