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About the Role
Community Federal Savings Bank (CFSB) is seeking an FIU Coordinator to provide administrative and coordination support to the Financial Intelligence Unit (FIU) within the Compliance department. This role involves preparing and gathering documents for various requests, coordinating information with stakeholders, maintaining records, and monitoring deadlines.
Responsibilities
- Coordinate assigned FIU administrative requests and work items in accordance with established procedures, priorities, and deadlines.
- Prepare, gather, organize, and quality-check documents and information needed to support Section 314(b) requests and responses, subpoenas, and other FIU information requests.
- Coordinate Requests for Information with appropriate internal departments, program partners, financial institutions, and other stakeholders; communicate requirements and deadlines; and follow up on outstanding items.
- Maintain complete and accurate request files, correspondence, supporting documentation, status records, and tracking logs.
- Manage assigned workload, track due dates and dependencies, prioritize competing requests, and complete deliverables accurately and on time.
- Work independently within established procedures and promptly escalate missed deadlines, incomplete or conflicting information, unusual requests, or other issues requiring management attention.
- Provide timely status updates, communicate clearly with stakeholders, and help ensure requests move efficiently from intake through completion.
- Handle sensitive and confidential information with appropriate care and in accordance with Bank requirements.
- Provide administrative support for FIU meetings, reporting, special projects, ad hoc tasks as needed, and other priorities, as assigned.
Requirements
- Strong organizational skills, attention to detail, and ability to maintain accurate records and documentation.
- Ability to manage multiple assignments, competing priorities, and time-sensitive deadlines in a structured and reliable manner.
- Ability to work independently, follow established procedures, exercise appropriate judgment, and escalate questions or issues when needed.
- Good working knowledge of Microsoft Office products, including Word, Excel, Outlook, and PowerPoint, with the ability to create, organize, track, and maintain business records and correspondence.
- Strong time-management, prioritization, follow-up, and problem-solving skills.
- Clear and professional verbal and written communication skills, with the ability to coordinate requests and communicate requirements, status, and follow-up needs effectively.
- Ability to collaborate effectively, handle confidential information with discretion, and recognize when matters should be escalated.
Skills
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Organization
- Attention to detail
- Record keeping
- Workload management
- Time management
- Prioritization
- Follow-up
- Problem-solving
- Verbal communication
- Written communication
- Collaboration
- Confidentiality
- Escalation
Location
- New York City
- Remote (24 select states)
- Hybrid (NYC Metro area)
Work Type
- Fully remote
- Hybrid
Experience Level
- Preferred experience in an administrative, operations, coordination, records-management, legal-support, compliance-support, or similar role.
- Preferred experience using Microsoft Office products to organize information, maintain trackers, prepare documents, and manage business communications.
- Preferred experience handling confidential or sensitive information and maintaining accurate records.
Education Level
- Bachelor's degree in Business Administration, Finance, Criminal Justice, Compliance, or a related field; or equivalent education and relevant work experience.
About the Company
- Community Federal Savings Bank (CFSB) is located in New York City and offers a full range of banking services, including ACH settlement services, pre-paid card issuance, and retail banking.
- CFSB services a diverse customer base, including general customers, money service businesses, and FinTech companies.