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About the Role
Serves as an electronic technician responsible for the installation, repair, maintenance, and calibration of equipment, instruments, and analytical systems within the emission inspection program. Manages approximately 1,600 customers independently, working within a team to service regional needs.
Responsibilities
- Troubleshoots equipment and analyzes documents to determine the cause of malfunctions in test equipment and procedures within the designated territory.
- Performs maintenance of instruments and equipment.
- Consistently provides a high level of customer satisfaction to assigned accounts.
- Generates consumable and service sales, including service agreements.
- Completes necessary paperwork and reports on assigned work and assists in completing records, reports, and other test documents.
- Ensures accuracy of inventory in possession.
- Provides training to customers on the proper operation and maintenance of motor vehicle inspection equipment.
- Performs preventive maintenance on the assigned company vehicle.
- Performs other duties as assigned.
Requirements
- PC diagnostic capabilities, including knowledge of Windows operating systems.
- Ability to measure AC & DC voltages, current, and ohms with a digital multimeter.
- Ability to read schematic drawings.
- Ability to use a standard set of tools.
- Excellent customer service skills.
- Working knowledge of standard business practices.
- Superior verbal and written communication skills.
- Valid driver's license to operate a company vehicle.
- Basic computer data entry skills.
- Ability to lift moderate to heavy items.
- Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
- Ability to travel and work outside normal operating hours.
Skills
- PC diagnostic capabilities
- Windows operating systems
- AC & DC voltage measurement
- Current measurement
- Ohms measurement
- Digital multimeter usage
- Schematic drawing interpretation
- Standard tool usage
- Customer service
- Business practices
- Verbal communication
- Written communication
- Driver's license operation
- Computer data entry
- Lifting moderate to heavy items
- Standing
- Sitting
- Stooping
- Bending
- Crawling
- Crouching
- Travel
- Working outside normal hours
Location
- Austin, TX area
Work Type
- Field Service
- Full-time
Education Level
- High School Diploma or equivalent
About the Company
- Opus Inspection is hiring for a Field Service Representative.