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About the Role

Responsible for handling and dispatching all mail, packages, and interoffice correspondence, including routing, pick-up, and delivery activities for the mail operation.

Responsibilities

Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
Prepare special outgoing inter-office pouches sent to client affiliates as scheduled.
Package and process outgoing overnight items (e.g., Federal Express, UPS) to meet client and vendor deadlines.
Deliver incoming overnight packages within established time frames.
Log outgoing and incoming items as required and review for accuracy/completeness.
Organize and distribute supplies to client employees as detailed in job requests.
Verify and log orders upon delivery.
Monitor inventory of copy supplies, stock paper and toner and keep supply area neat.
Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
Estimate runtime on small to medium photocopy jobs.
Check all copies produced for quality and accuracy.
Produce bound copies of work when requested.
Deliver and pick up copy jobs.
Provide minor maintenance of photocopy machines (e.g., solving paper jams, placing service calls, routine cleanings).
Operate facsimile machines; send and receive facsimiles.
Keep complete and accurate logs of incoming and outgoing facsimiles.
Input facsimile data into computer for client charge back where appropriate.
Generate activity reports, confirmation reports, and confirm receipt as necessary.
Prepare monthly production and volume reports to measure productivity and prepare billing charges.
Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee.
Provide reception work such as answering telephones, taking messages and greeting visitors.
Move boxes, supplies or furniture; replace light bulbs.
Perform document scanning.
Prepare outgoing items for shipping.
Learn new features and functionalities of copying machines, faxes, scanning, and shipping equipment as introduced.

Requirements

High school Diploma or equivalent.
2-4 years’ experience working in a mailroom or professional office environment.
Basic knowledge of metering, weighing, logging and other shipping procedures.
Ability to use personal computer for basic tasks.
Ability to perform more complex functions of the various equipment and systems used.
Excellent customer service, professional attitude and appearance are a must.
Ability to work overtime & meet deadlines.
Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
May lift and/or move up to 50 lbs.

Skills

Basic computer skills
Customer service
Professional attitude
Professional appearance
Overtime availability
Meeting deadlines
Bending
Reaching
Lifting
Prolonged sitting
Prolonged standing

Experience Level

2-4 years

Education Level

High school Diploma or equivalent

Benefits

Competitive pay & benefits
Comprehensive training and development programs
Employee discounts on entertainment, products, and services nationwide

About the Company

A company focused on creating a positive work and client environment.