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About the Role
As an Outcome / Product Lead, you will own a meaningful venture from problem discovery through lasting business value, bringing users, practitioners, designers, engineers, and specialists together around a clear outcome. This role sits at the intersection of innovation, product management, and business transformation, leading ventures from discovery through scale. Success is measured by meaningful changes in how people work, not by delivering features alone.
Responsibilities
- Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
- Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
- Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
- Align multidisciplinary partners, respect specialist approval rights, and escalate decisions beyond your authority.
- Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
- Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.
Requirements
- Bachelor’s Degree in a relevant field of study.
- 7-9 years in product management, service innovation, or business transformation initiatives, including ownership from discovery through adoption and measurable business impact.
- Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
- Evidence of using research, data, and experiments to change direction and prioritize value.
- Experience leading multidisciplinary teams without direct authority over every contributor.
- Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
- Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
- This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.
- Experience redesigning end-to-end services, professional workflows, or employee experiences.
- Product leadership in generative or agentic AI, automation, or knowledge products.
- Experience in regulated or complex enterprise environments, including benefits realization and operational transition.
Skills
- Strong product judgment, with the ability to turn ambiguity into clear priorities and practical experiments.
- Curiosity to challenge conventional thinking, cut through complexity, and focus effort on the highest-value opportunities.
- Ability to integrate user research, operational insight, and data while communicating uncertainty honestly.
- Clear communication and influence across executives, practitioners, and technical teams.
- Understanding of AI-enabled products, accessibility, responsible AI, human oversight, and service reliability.
Location
- Anywhere in Country
Work Type
- Hybrid
Experience Level
- 7-9 years
Education Level
- Bachelor’s Degree
Salary/Compensations
- New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $151,200 to $252,100
- Bay Area California offices – $157,600 to $262,600
- All other offices locations in the US, including Sacramento – $125,900 to $231,100
Benefits
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
About the Company
- EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
- Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
- EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
- Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Equal Opportunity
- EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
- EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.