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About the Role
Join Mattress Firm as a Sleep Expert to help customers find their dream mattress and improve their sleep. This role focuses on creating an exceptional in-store experience, acting as a trusted sleep authority, and offering best-in-class products.
Responsibilities
- Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
- Execute selling programs using digital tools and support a seamless omnichannel experience.
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase, including resolving issues and sending delivery reminders.
- Maintain awareness of competitor activities, advertisements, and services.
- Leverage social media to positively impact brand awareness and increase sales.
- Lift, push, or pull 50+ pounds.
Requirements
- Legal authorization to work in the United States without the need for sponsorship.
- Proof of eligibility to work in the United States is required.
Skills
- Sales
- Customer Relationship Management
- Social Media Marketing
- Product Knowledge
- Digital Tools
Location
- Stores within a 30-45 minute radius of home store location
Work Type
- Full-time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $60,000-$75,000
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- On-demand pay
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
About the Company
- Mattress Firm is dedicated to helping people sleep well so they live well.
- The company focuses on providing the right mattress and the right career opportunity.
- Sleep Experts are central to the company's mission, assisting customers in finding their ideal mattress and achieving better sleep.
- Mattress Firm aims to create an exceptional in-store experience.
Equal Opportunity
- Mattress Firm is an equal employment opportunity employer.
- Committed to maintaining a non-discriminatory work environment.
- Does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.
- Committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
- Diverse Candidates are Encouraged to Apply.