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About the Role
White Cap offers an exciting and diverse work environment with a variety of career opportunities. We are committed to Building Trust on Every Job through knowledgeable, capable, and dependable associates who drive our success.
Responsibilities
- Manage the sales process to generate new sales opportunities or up-sell via phone, email, other electronic communication, or in person.
- Develop customer relationships by identifying needs, informing customers about products and services, providing solutions, and recommending new/better products.
- Process and handle customer orders.
- Receive, research, and answer customer questions regarding accounts, products, rates, and services.
- Identify up-selling and add-on sales opportunities.
- Communicate product features, benefits, and warranty policy information.
- Develop relationships and partnerships with customers.
- Process purchase orders and complete required paperwork.
- Handle cash and credit card transactions.
- Order products and arrange deliveries.
- Follow up with customers regarding order status.
- Prospect for new sales opportunities via outbound calling and emailing.
- Facilitate the sales process through project management, tracking open sales orders, issue resolution, and customer service.
- Determine appropriate product pricing using pricing matrices and other resources.
Requirements
- 0-2 years of experience in area of responsibility.
- 1+ years of sales experience.
- Computer skills and knowledge of Microsoft Office.
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or GED
Salary/Compensations
- $21.15/hour
About the Company
- White Cap is committed to Building Trust on Every Job.
- We are looking for individuals to play a role in building Canada.
Equal Opportunity
- We encourage all First Nations, Métis and Inuit peoples or Indigenous peoples of North America to self-identify in their applications.