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About the Role
The Event Captain at Five Iron ensures the team delivers an elevated experience for events of all sizes and delivers on the Five Iron promise of Best-in-Class Events.
Responsibilities
- Provide an elevated event experience for all events by leading on-site execution, handling guest greetings, space preparation, issue resolution, and financial closing.
- Ensure positive customer experiences and successful delivery of contracted services for events.
- Manage simulators and event spaces according to contract requirements.
- Oversee event timelines to ensure organized and timely activities.
- Train and coordinate with staff in various roles to provide a premium event experience.
- Collaborate with kitchen staff to ensure food meets customer expectations.
- Provide feedback to the Sales team to enhance return business.
- Purchase and manage event-related inventory.
- Support Event Sales Manager with administrative tasks.
- Attend weekly meetings to review banquet event orders.
- Collaborate with stakeholders to create additional events and experiences.
- Contribute ideas for improving event experiences and increasing revenue.
- Ensure guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns.
Requirements
- Prior experience in managing or coordinating events
- Passion for golf and an understanding of the game’s rules are strongly encouraged
- Strong verbal and written communication skills
- A customer-centric approach
- Ability to collaborate with diverse teams
- Exceptional organizational skills
- Ability to work flexible hours, including nights and weekends
- Ability to lift up to 50 lbs
- Ability to stand for long periods of time
Work Type
- Full Time
Salary/Compensations
- $10/hr + Tips
Benefits
- Health, Dental, and Vision insurance
- Short-Term Disability
- Accident and Critical Illness Insurance
- 401(k)
- Meals while working are included for free
About the Company
- Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues.
- With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.
Equal Opportunity
- Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
- Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
- Five Iron Golf will consider all requests for reasonable accommodations as required.