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About the Role

As Director, Scientific Services, you will provide senior scientific and strategic leadership across the business unit, driving excellence in scientific delivery, operational performance, and business growth. You will lead and develop high-performing scientific teams to deliver high-quality, compliant, and strategically aligned medical communications that exceed client objectives and uphold Prime’s standards. You will work in close partnership with the Client Services Director to align scientific excellence with business strategy, with shared accountability for financial performance, forecasting, and resource optimisation. As a senior leader, you will act as a strategic advisor to clients, shaping communication strategies, challenging thinking, and strengthening long-term partnerships. You will ensure robust application of quality, compliance, and SOP processes, driving continuous improvement through audits, debriefs, and refinement of ways of working. You will play a key role in business growth and innovation, shaping proposals and pitches, identifying new opportunities, and integrating forward-thinking approaches, including AI and omnichannel solutions, into client strategies. This is a highly visible leadership role requiring strong scientific expertise, commercial acumen, and the ability to lead teams, influence stakeholders, and drive performance and growth across the business.

Responsibilities

Provide senior scientific and strategic leadership across the business unit.
Drive excellence in scientific delivery, operational performance, and business growth.
Lead and develop high-performing scientific teams.
Deliver high-quality, compliant, and strategically aligned medical communications.
Align scientific excellence with business strategy in partnership with the Client Services Director.
Act as a strategic advisor to clients, shaping communication strategies and strengthening partnerships.
Ensure robust application of quality, compliance, and SOP processes.
Drive continuous improvement through audits, debriefs, and refinement of ways of working.
Shape proposals and pitches, identifying new opportunities.
Integrate forward-thinking approaches, including AI and omnichannel solutions, into client strategies.

Requirements

At least 10 years’ healthcare agency experience in senior roles.
Proven track record in leading and developing scientific/editorial teams within a medical communications agency.
Extensive medical writing and scientific leadership experience across a broad range of projects and therapeutic areas.
Strong experience operating at a strategic level, shaping communication strategies and influencing client direction.
Demonstrated commercial and financial awareness, including experience contributing to forecasting, resource planning, and business performance.
Strong leadership and motivational skills.
Experience of developing and attending new business pitches.
Experience building and maintaining senior client relationships.
Experience leading strategic discussions and identifying growth opportunities.
Experience driving quality, compliance, and operational excellence, including oversight of SOPs and review processes.
Experience working in partnership with Client Services or equivalent disciplines to deliver integrated account and business strategies.
Experience driving operational improvements, including process optimisation, quality standards, or audit frameworks.
Excellent written and verbal communication skills, with confidence presenting to clients.
Strong organisational skills, with the ability to manage multiple priorities and deliver to tight deadlines.
Awareness of innovation in medical communications, including AI and omnichannel approaches.

Skills

Scientific leadership
Strategic leadership
Medical communications
Client advisory
Quality assurance
Compliance
SOP management
Business growth
Innovation
AI solutions
Omnichannel solutions
Proposal development
Pitch development
Financial awareness
Forecasting
Resource planning
Leadership
Team development
Client relationship management
Operational excellence
Process optimisation
Written communication
Verbal communication
Presentation skills
Organisational skills
Project management

Location

Remote/hybrid working

Work Type

Remote
Hybrid

Experience Level

Senior
Director

Education Level

Life sciences degree
Higher degree (science Masters, PhD, or MD)

Benefits

Paid holidays
Paid time off (PTO/Holiday)
Medical/Dental and Vision benefits
Pension

About the Company

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.
We help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner.
Our mission: Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.
We value collaboration and bringing together diverse expertise to deliver world-class outcomes.
Our core values: Be Brave, Be Human, Be Passionate, Be Exceptional.