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About the Role

The Service Coordinator is responsible for providing housing services to individuals experiencing homelessness. This role involves offering counseling, referrals to financial and legal services, and developing individualized housing plans to achieve permanent housing stability. The Service Coordinator also ensures participants are connected to other necessary supportive services.

Responsibilities

Provide comprehensive housing services to participants, including working with landlords.
Collaborate with social service partners to refer and provide services to participants.
Coordinate services for program participants to enhance health and housing outcomes.
Assist residents in retaining housing and increasing independence through linkages to community services (e.g., crisis intervention, rehab, income support, employment assistance, health services, substance recovery, family involvement).
Refer participants for further assessment/treatment for areas of concern (e.g., developmental disabilities, behavioral needs, school readiness, exposure to abuse/violence).
Create and maintain an individual service plan and needs assessment for each household.
Meet with households in person, in the community or home, as frequently as needed.
Attend program meetings with internal and external partners to coordinate services.
Maintain client files and necessary documentation.
Communicate with team members to improve systems, solve problems, share resources, and coordinate work.
Document services in a timely manner using BIRP format.
Attend staff meetings and other agency functions.
Perform other duties as assigned.

Requirements

Experience working with homeless populations, Transitional Age Youth, system-impacted youth, and case management.
Personal or professional experience with Foster Care System, Juvenile Justice system, or Child Welfare System.
2 years of case management experience providing services to homeless or low-income individuals and/or families.
Must possess a valid California Driver's License, current auto insurance, and a clean DMV record.
Must have reliable transportation and be willing to drive and transport participants when required.
Must have a flexible schedule to work evening and weekend hours as needed.

Location

Onsite

Work Type

Onsite
Hybrid
Remote

Experience Level

2 years case management experience

Education Level

Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.

Salary/Compensations

$28.85 - $33.00 per hour

Benefits

19 days of PTO per year, increasing with tenure
12 paid holidays per year
100% medical, dental and vision coverage options for employees
Employer subsidized options for dependent health care
Legal and financial services through Employee Assistance Program (EAP)
Mental health care service provided by Teledoc
Flexible Spending Account (FSA) for commuter, health care, and dependent care
403(b) retirement plan with employer match and contribution programs

About the Company

Abode is committed to creating meaningful change in communities and achieving lasting housing stability.
The organization's mission is to solve homelessness through housing and supportive services, utilizing the Housing First model.
Abode works to end homelessness by assisting low-income, unhoused people, including those with special needs, to secure stable, supportive housing and advocates for the removal of the causes of homelessness.
Core values include: Start with Dignity, Take Smart Risks, Be transparent, Solve for today and tomorrow, Spark each other’s strengths.

Equal Opportunity

Abode Services is an Equal Opportunity Employer/Drug Free Workplace.