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About the Role

As a Product Management Intern, you will play a pivotal role in shaping the next generation of fan engagement. You will support product discovery, fan research, roadmap development, and performance analysis. By bridging player sentiment, moderation insights, and platform analytics, you will help continuously improve the fan experience based on real-time feedback enabling senior Product Management leaders to drive strategic, portfolio-wide initiatives across EA's gaming communities. This internship is designed to offer hands-on, full-lifecycle product experience: from identifying a core fan problem and defining hypotheses, to designing solutions and presenting actionable recommendations to executive stakeholders.

Responsibilities

• Conduct discovery sessions to break down complex community challenges into clear problem statements, user personas, and customer journey maps.
• Research emerging trends in gaming community platforms, moderation tooling, and social engagement mechanics to uncover new product opportunities.
• Provide feature recommendations and prioritization based on research and data analytics.
• Track and analyze key platform metrics, including daily active engagement, thread creation, Accepted Solution findability, and moderation health.
• Synthesize telemetry, survey responses, and forum interaction data into digestible dashboards and executive readouts.
• Partner closely with Community Operations, Engineering, Experience Design, Player Safety, and Studio Publishing partners.
• Own an end-to-end discovery-to-recommendation project focused on a high-impact EA Forums initiative, culminating in a final presentation to Fan Care leadership.

Requirements

• Currently pursuing an undergraduate degree in Computer Science, Human-Computer Interaction (HCI), Business, Information Systems, Data Analytics, or a related field.
• Must be graduating no earlier than December 2027.
• Demonstrated interest or foundational coursework in Product Management, User Experience, or Digital Platform operations.
• Analytical mindset with experience interpreting qualitative feedback and quantitative data (Excel/Google Sheets, SQL, or dash-boarding tools like Tableau/Looker).
• Strong written and verbal communication skills; comfortable presenting ideas clearly and synthesizing complex topics.
• Active enthusiasm for video games, player communities, and online discussion platforms.

Skills

• Product Management
• User Experience
• Digital Platform operations
• Excel/Google Sheets
• SQL
• Tableau/Looker
• Agile/Scrum methodologies
• Jira
• Confluence
• Slack
• Figma
• Community platforms (e.g., Discourse, Khoros, Reddit, Discord)

Location

• Austin, Texas, United States of America

Work Type

• Hybrid
• Intern - Temporary Employee

Experience Level

• Intern

Education Level

• Undergraduate degree in Computer Science, Human-Computer Interaction (HCI), Business, Information Systems, Data Analytics, or a related field

Benefits

• Healthcare coverage
• Mental well-being support
• Retirement savings
• Paid time off
• Family leaves
• Complimentary games

About the Company

• Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.
• Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands.
• We inspire, connect, and engage fans through meaningful experiences that extend beyond gameplay.
• We value adaptability, resilience, creativity, and curiosity.
• From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
• We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life.
• Our packages are tailored to meet local needs.
• We nurture environments where our teams can always bring their best to what they do.

Equal Opportunity

• Electronic Arts is an equal opportunity employer.
• All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
• We will also consider employment qualified applicants with criminal records in accordance with applicable law.
• EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.