Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Bilingual Receptionist - IDEA Montopolis (Immediate Opening) role.

Rezi rewrites your resume against IDEA Public Schools's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Bilingual Receptionist - IDEA Montopolis (Immediate Opening) posting at IDEA Public Schools — free, in seconds.

About the Role

The receptionist will support students, families, and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors, and phone inquiries. The role focuses on ensuring parent satisfaction and meeting families' needs through information sharing, coordination with team members, and greeting visitors.

Responsibilities

Manage all front office traffic including late students, parents, and visitors.
Ensure each visitor has the appropriate credentials to enter campus and pick up students.
Utilize PowerSchool to locate student schedules for parent pick-ups.
Communicate with teachers regarding student pick-ups.
Direct visitors to the appropriate team member.
Direct late students to the SIS Coordinator.
Maintain copies of forms, events, and related information for the campus site and IDEA Public Schools.
Organize essential forms and documents for families.
Copy materials to ensure a consistent supply of all documents.
Communicate effectively with the Campus Lead Team and Campus Ops team to ensure all documents for activities and events are current.
Coordinate and transfer student records to the appropriate team member.
Maintain confidentiality of records.
Collaborate with appropriate team members to establish a system for transferring student records.
Answer phone calls, provide general information, and connect calls to the appropriate team member.
Familiarize with various team member roles and duties.
Manage and update a list of extensions.
Serve as a liaison between parents, students, and team members.
Communicate morning announcements to students and team members.
Exemplify IDEA core values and customer service skills.
Provide lead team support as needed.
Recruit students for the following school year if needed.
Exercise good judgment and excellent customer service when answering phone calls and greeting parents, students, and visitors.
Serve as backup for the Nurse/Health Aide.

Requirements

High school diploma or GED
One year of clerical experience in an office setting
Bilingual (English/Spanish) Required

Skills

Proficient keyboarding skills
Effective organization skills
Effective communication skills
Effective interpersonal skills
Ability to follow written instructions
Ability to operate multi-line phone system

Location

Onsite

Work Type

Full-time

Experience Level

0 years of experience
1 year of clerical experience

Education Level

High school diploma or GED

Salary/Compensations

$18.34 per hour
$22.85 per hour

Benefits

Performance bonus based on team performance and goal attainment
Comprehensive benefits plan
Majority of employee premium covered for base medical plan
Subsidized costs for spouse/domestic partner and children
Paid Family Leave (up to 8 weeks)
Tuition Reimbursement (up to 50% of tuition, max $5,250 per year)
Employer-Paid Mental/Behavioral Health (5 face-to-face counseling sessions, unlimited telephonic counseling)
Dental and vision plans
Disability insurance
Life insurance
Parenting benefits
Generous vacation time
Referral bonuses
Professional development
Relocation allowance (if applicable)

About the Company

At IDEA Public Schools, we believe each and every child can go to college.
Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools.
IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists.
IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college.
When you choose to work at IDEA, you are part of our IDEA Team and Family.
You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality.
At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members.
Learn more about our Commitment to Core Values here: https://ideapublicschools.org/our-story/#core-values