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About the Role

McDonald’s Global Technology is seeking a strategic, customer-focused Product Manager to lead product strategy and market enablement for eProduction, McDonald's restaurant food forecasting and production planning platform. This role connects product direction with successful market adoption, owning the vision, roadmap, and value proposition for eProduction while partnering with various teams to activate new capabilities and expand into new markets.

Responsibilities

Define and evolve the long-term product vision, strategy, and roadmap for eProduction.
Translate restaurant, operator, and market needs into clear product outcomes, requirements, and investment priorities.
Prioritize enhancements based on customer value, operational impact, adoption potential, risk, and cost.
Develop business cases and recommendations that support product growth, innovation, and market expansion.
Communicate product strategy, roadmap decisions, progress, risks, and value to leadership and market stakeholders.
Lead product initiatives to introduce eProduction into new markets and activate new capabilities in existing markets.
Define market readiness criteria, product prerequisites, and activation plans with Operations, deployment teams, and external partners.
Ensure markets understand product capabilities, requirements, benefits, and operational use before launch.
Coordinate product decisions, dependencies, issues, and escalations impacting market readiness and implementation.
Support onboarding and stabilization by connecting market needs with global product, operations, and technology teams.
Establish adoption goals, success metrics, and value hypotheses for launches and feature activations.
Create and maintain market-facing materials, including product overviews, activation guidance, training content, and enablement sessions.
Partner with Operations and change teams to identify adoption barriers and improve engagement and usage.
Monitor product usage, utilization trends, operational feedback, and value realization across markets.
Measure and communicate business impact, including food availability, waste reduction, operational efficiency, and ROI.
Build strong relationships across Global Markets, Operations, Technology, Analytics, UX, and external partners.
Collaborate on market needs, product priorities, launch sequencing, and investment trade-offs.
Gather and incorporate market and restaurant feedback into product strategy and future enhancements.
Serve as a global advocate for eProduction and its role in restaurant performance and production planning.
Define and monitor key product, adoption, and business performance metrics.
Use data, customer feedback, and operational insights to improve user experience and restaurant outcomes.
Partner with Engineering, Analytics, UX, Operations, and vendors to resolve issues and enhance performance.
Balance strategic enhancements, market enablement, and product health to maximize long-term value.
Maintain awareness of related restaurant systems and dependencies, including Back Office, POS, data platforms, PIM, and APIs.

Requirements

5+ years of Product Management or Product Ownership experience.
Experience managing digital or technology products across multiple markets, regions, or business units.
Ability to translate customer and operational needs into product priorities and measurable outcomes.
Experience leading product launches, adoption initiatives, change management, or large-scale implementations.
Strong analytical, problem-solving, and data-driven decision-making skills.
Strong communication, presentation, and stakeholder management skills.
Experience in restaurant, retail, hospitality, operations, supply chain, inventory management, or enterprise technology preferred.
Experience with hardware-enabled solutions.
Experience supporting global markets, franchisees, operators, or field teams.
Experience creating training, enablement, or deployment materials.
Experience managing technology vendors and external partners.
Knowledge of restaurant technology ecosystems, POS, Back Office systems, data platforms, and APIs.
MBA, advanced degree, or relevant product/project management certification preferred.

Skills

Product Management
Product Ownership
Digital Product Management
Technology Product Management
Product Strategy
Roadmap Development
Market Enablement
Product Launches
Adoption Initiatives
Change Management
Large-Scale Implementations
Analytical Skills
Problem-Solving
Data-Driven Decision-Making
Communication Skills
Presentation Skills
Stakeholder Management
Restaurant Technology
POS Systems
Back Office Systems
Data Platforms
APIs
Vendor Management
External Partner Management

Location

Global

Work Type

Full-time

Experience Level

5+ years of Product Management or Product Ownership experience

Education Level

Bachelor's degree in Business, Technology, Engineering, Computer Science, or related field, or equivalent experience.
MBA, advanced degree, or relevant product/project management certification preferred.

Salary/Compensations

$127,332.00 - $159,165.00 per year

Benefits

Health and welfare benefits
Comprehensive health insurance (medical, prescription drug, mental health, dental, and vision coverage)
Life insurance
Bonus eligible
Long-Term Incentive

About the Company

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand.
McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
Using AI, robotics and emerging tech, we’re digitizing the Golden Arches.
Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.
We face complex tech challenges every day.
Our diverse and talented teams are made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Equal Opportunity

McDonald’s is an equal opportunity employer.
We promote an inclusive work environment that creates feel-good moments for everyone.
McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to determine the essential functions of their job.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.