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Tailor your resume to this Inside Auto Claims Adjuster - Hybrid (Uniondale, NY) role.
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Tailor your resume to this Inside Auto Claims Adjuster - Hybrid (Uniondale, NY) role.
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About the Role
The Inside Auto Claims Adjuster is responsible for investigating basic and occasionally moderately complex auto insurance claims. This role may handle non-represented claims and requires evaluating coverage, determining liability, and negotiating settlements. The adjuster works directly with claimants, insureds, and other involved parties to ensure timely, accurate, and customer-focused claim resolution.
Responsibilities
- Ensure compliance with all regulatory requirements and company standards throughout the claim lifecycle.
- Investigate minor to moderately complex auto accidents and prepare clear, concise claim summaries.
- Conduct recorded statements with claimants, insureds, and witnesses.
- Evaluate auto claims to determine coverage, liability, and damages.
- Negotiate and settle claims in alignment with established guidelines and best practices.
- Maintain detailed and well-documented claim files, including notes, summaries, and decision rationale.
- Collaborate with internal teams to support efficient and customer-centric claim handling.
Requirements
- 2+ years of prior claim handling experience preferred.
- Strong verbal and written communication skills with a demonstrated commitment to excellent customer service.
- Ability to manage multiple tasks, prioritize effectively, and operate in a fast-paced environment.
- Strong attention to detail with solid critical-thinking and decision-making skills.
- Comfortable using technology and learning claims-related software and tools.
- This position is not available for California, Alaska, Washington, and Hawaii residents.
- A dedicated workspace in your residence that is private and free from distractions.
- A minimum internet bandwidth of 50 MB down/5 MB up.
- Appropriate work surface and seating.
Skills
- Liability Analysis
Location
- IN OFFICE
- HYBRID (IN OFFICE & REMOTE)
Work Type
- Hybrid schedule – 3 days in office (Tuesday-Thursday), 2 days remote (Monday, Friday)
Experience Level
- 2+ years of prior claim handling experience preferred.
Salary/Compensations
- $50,000-$60,000 annually
Benefits
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Allstate Foundation donation match and grant opportunities
- A technology bundle that includes all equipment needed to perform your work from home (laptop, monitor, headset, keyboard, mouse).
- Connectivity reimbursement of $80 per month to offset a portion of your internet costs.
About the Company
- At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Equal Opportunity
- It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.