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About the Role
Oversee one of the most visited departments in our stores, managing a “store within a store” and delivering an extraordinary customer service experience in a fast-paced and friendly environment. Help people make healthy choices in a fast-growing retailer.
Responsibilities
- Manage activities and functions of the Dairy Department to achieve and maximize sales and profits.
- Give direction to clerks while overseeing presentation and sanitation standards of the Dairy Department.
- Process and stock products according to Sprouts dairy standards.
- Deliver outstanding customer service.
- Provide overall direction, coordination, and evaluation of the department.
- Control inventory to recommended stock levels using proper ordering techniques to maximize sales and minimize stock loss.
- Ensure proper rotation of products to control freshness and remove out-of-code items.
- Manage price changes within the department.
- Engage and evaluate team members through coaching, feedback, and one-on-one development discussions.
- Make recommendations on merit increases via completing the bi-annual performance review process.
- Regularly attend and participate in in-store meetings.
- Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
- Exercise independent judgment to address Team Member concerns.
- Take and document corrective actions, including collaboration with business and HR partners in managing performance.
- Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
- Communicate standards, expectations, policy changes, and product knowledge to team members.
- Lead a team that collaborates to deliver the finest quality of product, highest level of service, and greatest customer experience.
Requirements
- Be at least 18 years of age.
- Have a minimum of 2 years' retail grocery experience.
- Have good communication skills and the ability to give and take direction.
- Participate in a team environment.
- Have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
- Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
- Exhibit outgoing and friendly behavior with a positive attitude towards Team Members and customers.
- Be able to answer phones and take special orders.
- Perform general housekeeping in the department; clean and sanitize work area.
- Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed.
- Use knowledge of scales and weight measures to accurately weigh and label products.
- Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift.
- Vertically transfer tray up to 5 lbs., from 7” to 64” for up to 10 hours.
- Vertically/horizontally transfer items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance.
- Adhere to all safety, health, and Weights and Measures regulations.
- Achieve and maintain a Food Handlers permit.
Skills
- Customer service
- Inventory control
- Team leadership
- Performance management
- Scheduling
- Communication
Location
- In-store
Work Type
- Full-time
Experience Level
- 2 years retail grocery experience
Education Level
- Food Handlers permit
Benefits
- Competitive pay
- Sick time plan
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for employee and one family member
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(K) Retirement savings plan with company match
- Company paid life insurance
- Contests and appreciation events
- Bonus based on company and/or individual performance
- Affordable benefit coverage (medical, dental, vision)
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid short-term disability coverage
- Paid parental leave
- Paid holidays
- DailyPay - access earned wages the next business day
About the Company
- Sprouts Farmers Market is a neighborhood grocery store focused on customer service, offering high-quality, farm fresh produce, natural meats, and bulk goods in a fun, friendly, old-fashioned farmer’s market setting.
- Committed to fostering an inclusive, respectful, and caring workplace culture.
- Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth.
Equal Opportunity
- Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
- California Residents: We collect information in accordance with California law.