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About the Role
Felton Institute's Senior Division seeks a Program Coordinator to manage project activities, including volunteer recruitment, training, and placement. This role supports older adults through a continuum of mental health services, employment training, and advocacy programs.
Responsibilities
- Coordinates and monitors project activities including recruitment, in-service training, and other activities.
- Facilitates placement of Foster Grandparent and Senior Companion volunteers in community-based sites.
- Provides pre-service orientation, in-service instruction, and supervision of AmeriCorps Seniors volunteers.
- Coordinates volunteers’ assignments, monitors progress, and ensures outcomes are met.
- Provides information and support to volunteers and facilitates positive working relationships.
- Manages the placement process for new FGP and SCP volunteers, including recruiting, interviews, and background checks.
- Supports outreach activities and community presentations to increase volunteer awareness.
- Utilizes social media and electronic communication to promote FGP and SCP programs.
- Supports volunteers through verbal, written, and coordinated translation assistance.
- Develops and delivers all required volunteer training, including pre-service orientations and in-service training.
- Collaborates on the annual volunteer recognition event and other projects.
- Facilitates the timely submission of volunteer monthly timesheets.
- Coordinates with station supervisors and provides additional training to station staff.
- Coordinates data entry of volunteer stipends for processing.
- Provides administrative support to the program manager and assists with data collection for reports.
- Collaborates with program staff and advisory council in planning and implementing the annual volunteer recognition event.
- Performs other duties as necessary.
Requirements
- A minimum of 2 or more years of experience in a supporting community-based program.
- Bachelor’s degree or equivalent educational experience.
- Ability to be a team player with a welcoming attitude.
- Working knowledge of Microsoft Office Suite.
- Strong verbal and written communication skills with attention to detail.
- Ability to prioritize projects with timely follow-through.
- Strong Time management skills.
- Strong Interpersonal and communication skills.
- Focus on building a strong, thriving, and vibrant volunteer program.
Skills
- Cantonese or Spanish proficiency (plus)
- Creating innovative outreach and marketing materials (plus)
- Microsoft Office Suite
Location
- San Francisco
Work Type
- Full Time (30 hours per week)
- Onsite
Experience Level
- 2+ years experience in a supporting community-based program
Education Level
- Bachelor's degree or equivalent
Salary/Compensations
- $34.00 - $37.00 per hour
Benefits
- Fully-Paid Medical and Dental Plans
- Health Reimbursement Card
- Paid Time Off (personal, vacation, and sick time)
- 403B with company match
About the Company
- Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives.
- Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults.
- Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve.
- Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.
- Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, and social connection and inclusion.
Equal Opportunity
- This position is union-represented by SEIU Local 1021 and is subject to the applicable collective bargaining agreement.