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About the Role
This role is a newly created position within the dynamic Marketing & Communications team, supporting a rapidly growing global professional services firm. The Communications Manager will lead external and internal communications initiatives, focusing on developing thought leadership and marketing materials to enhance the firm's brand and highlight expert knowledge. The position also involves shaping employee engagement initiatives to foster the firm's culture and connections.
Responsibilities
- Plan and deliver firmwide communications with a consistent voice across internal and external channels.
- Expand the firm’s reputation-building initiatives.
- Manage internal communications and employee engagement initiatives.
- Execute programs across awards and rankings, social media, and digital content.
- Turn firm priorities and insights into clear, timely stories and campaigns.
- Execute firmwide external communications strategies to strengthen Secretariat’s reputation and support growth through PR, digital channels, social media, and awards.
- Develop and edit website, campaign, social, email, and digital content.
- Package announcements, research, events, and expert insights for relevant audiences and channels.
- Develop and pitch media stories based on firm news, research, and expert perspectives.
- Prepare press and spokesperson materials, and coordinate interviews and media inquiries.
- Prioritize awards and rankings based on strategic value and manage submissions.
- Contribute to social media strategies, identifying opportunities to amplify executive and expert perspectives.
- Contribute to firmwide messaging and editorial standards for consistent external communications.
- Track results of communications initiatives and use data to refine plans.
- Partner with HR, Talent, Learning, and practice leaders to shape internal communications campaigns.
- Oversee the continued development of the firm’s global intranet, The Post, setting content priorities and identifying improvements.
- Develop messages about firm priorities, organizational changes, milestones, and employee programs.
- Draft high-priority communications and guide their delivery to internal audiences.
- Set priorities and coordinate stakeholders, reviews, and approvals across internal communications channels.
- Partner with practice marketers and the Editorial Manager to plan thought leadership and content promotion.
- Bring practice, regional, and expert stories into firmwide campaigns and channels.
- Advise on audience, framing, and messaging for high-visibility practice initiatives.
- Coordinate approvals, communications support staff, and external partners for cross-practice content.
Requirements
- At least six years of experience planning and executing communications in a professional services, consulting, legal, or similarly complex expert-led environment.
- Strong writing, editing, and interviewing skills.
- Sound judgment and the ability to work with senior leaders.
- Ability to translate technical subjects for different audiences.
- Demonstrated experience with internal communications and public relations.
- Experience with media pitching and spokesperson preparation.
- Ability to manage simultaneous initiatives.
- Ability to build relationships across teams.
- Ability to use performance data to guide decisions.
- Ability to use data, stakeholder feedback, and lessons learned to continuously improve programs, processes, and return on marketing investment.
Skills
- Creative story-telling abilities
- Understanding of different media channels
- External communications
- Internal communications
- Public relations
- Media pitching
- Spokesperson preparation
- Social media strategies
- Digital content development
- Website content development
- Campaign development
- Email content development
- Content editing
- Content packaging
- Message development
- Editorial standards
- Performance tracking
- Data analysis
Experience Level
- At least six years of experience
About the Company
- Secretariat professionals are trusted in the highest-stakes legal, risk, and regulatory matters around the world.
- Secretariat is a rapidly growing elite team of bright minds and passionate problem-solvers.
- The firm's globally integrated teams are united by ambition, energy, and commitment.
- The firm inspires and empowers an open, collaborative culture that embraces ongoing professional development, recognition, diversity, and inclusion.
- The firm's culture and people are driven by passion, pride, and performance.
- The firm is recognized for excellence and trusted to perform in the most challenging situations.
- The firm has a track record of outstanding performance across all of its disciplines.
- The firm's people are motivated to be the best in everything they do.
- The firm's approach is making the complex simple.
- The firm mentors its up-and-coming talent to become trusted experts early in their careers.