Lead Accountant - Order to Cash at New Relic | Atlanta, GA, US | Rezi

Lead Accountant - Order to Cash at New Relic

Lead Accountant - Order to Cash

New Relic · Atlanta, GA, US

2 weeks ago

Lead Accountant - Order to Cash

New Relic · Atlanta, GA, US

18 days ago
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About the Role

Serve as the operational bridge connecting financial strategy with global execution. Drive month-end close acceleration and establish governance across global workflows and projects. Coordinate the end-to-end transformation in Order-to-Cash (OTC) by embedding AI automation, predictive risk engines, and standardized operations into the daily financial reporting cadence.

Responsibilities

  • Standardize and accelerate the project timeline, ensuring seamless coordination between cross-functional teams and pushing projects to closure.
  • Document and maintain formal Standard Operating Procedures (SOPs) for all AR workflows, establishing and designing human-in-the-loop validation steps to safeguard financial controls.
  • Act as the operational lead for implementing agentic and non-agentic automation.
  • Partner with technical teams to deploy the Predictive Account Risk Engine, utilizing billing and consumption telemetry to automatically prioritize collections outreach.
  • Leverage Intelligent Document Processing (IDP) and automated exception-handling tools to streamline repetitive tasks, allowing the global operations team to scale efficiently.
  • Translate complex AR aging, Collections Efficiency Index (CEI), and Days Sales Outstanding (DSO) metrics into high-level liquidity forecasts and risk assessments for leadership.
  • Act as the primary, real-time liaison between the Revenue/Finance leadership team and the AR Operations team to align on data points.

Requirements

  • 5+ years of progressive OTC/AR/FP&A experience in SaaS or technology sectors.
  • Hands-on proficiency in NetSuite, BillingPlatform, Zuora, and HighRadius.
  • Proven track record of coordinating cross-regional teams.
  • Experience analyzing complex financial data and building structured variance reports.
  • Strong cross-functional collaboration skills across Finance, Sales, and Legal.
  • Experience leading teams through process changes in SOX-compliant environments.
  • Visa sponsorship is not available for this position.
  • Criminal background check is required.
  • Compliance with U.S. export controls and licensing requirements may be necessary for certain roles.

Skills

  • NetSuite
  • BillingPlatform
  • Zuora
  • HighRadius
  • Robotic Process Automation (RPA)
  • Intelligent Document Processing (IDP)
  • Optical Character Recognition (OCR)
  • Generative AI governance
  • Data security protocols

Location

  • Remote

Work Type

  • Remote
  • Hybrid
  • Office-based

Experience Level

  • 5+ years

Salary/Compensations

  • $118,000—$147,000 USD

Benefits

  • Corporate bonus plan
  • Healthcare
  • Dental
  • Vision
  • Parental leave and planning
  • Mental health benefits
  • 401(k) plan and match
  • Flex time-off
  • 11 paid holidays
  • Volunteer time-off

About the Company

  • A global team of innovators and pioneers dedicated to shaping the future of observability.
  • Build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.
  • Develop and distribute encryption software and technology that complies with U.S. export controls and licensing requirements.

Equal Opportunity

  • Fostering a diverse, welcoming and inclusive environment is important to us.
  • We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones.
  • We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
  • If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
  • We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
  • Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
  • Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy