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About the Role
The Manager Charters Planning oversees the end-to-end lifecycle of all charter activities, driving charter sales growth by promoting the JetBlue experience and developing strategic relationships. This role involves strategic planning, business development, and cross-functional collaboration to deliver an excellent flight experience while ensuring operational excellence and balancing company priorities.
Responsibilities
- Define overall marketing and sales strategy for charter flights, including managing relationships with third party charter brokers.
- Clearly define and communicate our unique competitive advantages.
- Develop new business and manage existing accounts to achieve incremental revenue and market share goals.
- Respond to Request for Proposals (RFPs) and negotiate commercial contract terms and service level agreements.
- Collaborate with System Operations, Network Planning, and Crew Planning to evaluate aircraft availability, routing feasibility, and crew needs.
- Partner with cross-functional stakeholders to ensure logistical planning is completed for each charter flight.
- Coordinate with cross-functional stakeholders to identify and implement improvements to charter operational planning processes.
- Coordinate closely with the Director of Operations and the System Operations Center Duty Director to ensure charter flights are conducted in accordance with the air carrier’s operational control system.
- Oversee the assessment and coordination of charter flights to airports not listed in OpSpec C070.
- Coordinate with the finance department to understand all financial requirements for billing and reconciliation.
- Brief senior leadership and all applicable departments on upcoming charters.
- Coordinate all contracts with the legal department.
- Define and monitor key performance metrics and implement new programs as needed.
- Take a significant role in the development of crewmembers to support engagement, growth, goal achievement and development of the succession plan.
- Other duties as assigned.
Requirements
- Bachelor’s degree in Business Administration, Aviation Management or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience.
- Five (5) years’ experience working with airline operations and/or charter operations
- Three (3) years’ experience working with sales and marketing or business development and account management
- Strong financial acumen
- Self-motivated and flexible in a constantly changing environment
- Strong business judgment, leadership and integrity
- Excellent communication skills; with the ability to communicate ideas and recommendations to all levels within the company
- Exceptional project and time management skills, including ability to manage multiple projects simultaneously
- Able to build relationships and work across all levels and influence with impact
- Available for occasional overnight travel (10%)
- Must pass a pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required, this position is not eligible for visa sponsorship
Skills
- Sales and marketing
- Business development
- Account management
- Contract negotiation
- Financial acumen
- Project management
- Time management
- Relationship building
- Communication
Location
- Traditional office environment
Work Type
- Full-time
- Occasional overnight travel
Experience Level
- Manager
Education Level
- Bachelor's degree in Business Administration, Aviation Management or related field
- High School Diploma/GED with 4 years of relevant experience
Salary/Compensations
- $114,000.00 - $170,000.00 per year
Benefits
- Performance bonuses
- Restricted stock units
- Healthcare benefits
- 401(k) plan and company match
- Crewmember stock purchase plan
- Short-term and long-term disability coverage
- Basic life insurance
- Free space available travel on JetBlue
About the Company
- JetBlue culture
- JetBlue values of Safety, Caring, Integrity, Passion and Fun
- JetBlue’s Safety Management System (SMS)
Equal Opportunity
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
- The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.