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About the Role

The Director, Product Architect, Solution Engineering will define Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world for payments. This individual will drive components of Mastercard’s digital product suite from concept to market launch and scale across global markets by working with Digital Partners.

Responsibilities

Define the Solution Strategy: Partner with Mastercard’s flagship digital commerce product business owners to define and evolve the solution strategy as the product moves from concept to market.
Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of payment solutions.
Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard’s different payments products suite and technology platforms.
Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard’s digital credentials and payment capabilities into new digital interfaces and consumer experiences.
Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution.
Prototype & Innovate: Partner with Mastercard’s prototyping and innovation teams to rapidly test and validate new payment use cases and interfaces.
Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback.
Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets.
IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard’s data, security, and business model standards.

Requirements

High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments.
Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.
Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus.
Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
Comfortable communicating strategy, project status, and complex ideas to executive leadership.
Experience working in a global, matrixed organization and managing cross-regional initiatives.
Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
Strong written and verbal communication skills.
Abide by Mastercard’s security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Skills

AI
Payments
Digital wallets
Tokenization
Authentication
AI/ML platforms
Agentic systems
Conversational interfaces

Location

New York City, New York

Work Type

Full-time

Experience Level

Director

Education Level

Bachelor's degree

Salary/Compensations

$187,000 - $318,000 USD

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement

About the Company

Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We hire the most qualified candidate for the role.
In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
Do not include any medical or health information in this email.
The Reasonable Accommodations team will respond to your email promptly.