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About the Role

The Account Director plays a critical leadership role on the account team, owning client relationships, managing the team, and driving integrated projects. You will guide client briefs from concept to delivery, ensuring programs meet budget and performance expectations, and mentor team members. Integrated agency experience is mandatory; experiential marketing (XM) experience is a bonus.

Responsibilities

Function as primary point of contact for mid-to-senior client.
Actively manage a team of Account Supervisors, Account Managers, and Account Coordinators.
Provide regular feedback, mentorship, and coaching to direct reports.
Delegate work across the team to ensure effective task completion.
Assist leadership in managing internal resources and workflow, providing a 3-month outlook.
Manage and prioritize work across pitching, planning, and execution stages.
Resolve planning challenges with clients using a creative approach.
Contribute to developing big ideas for clients and lead client briefings, brainstorms, and feasibility assessments.
Own the vision, deck build, and presentation of activation plans, wrap reports, and pitch decks.
Work closely with internal creative, design, and strategy teams to ensure ideas are executed on-plan, on-time, and on-budget.
Assess feasibility during the idea concepting phase and enhance ideas for impact.
Translate client feedback into actionable work for the team.
Set business-building KPIs and optimize execution strategy for performance.
Support organic business development by identifying growth opportunities within the client portfolio.
Review and approve program budgets, manage profitability and cash flow, and provide monthly reports and forecasts.
Map out scopes of work for agency resources on project-based programming.
Conduct periodic site visits to live executions.
Contribute to a collaborative team culture through action-oriented leadership and teamwork.

Requirements

9 – 10+ years progressive experience in an agency or client-side environment.
Experienced in growing and running a team of people.
Strong ability to effectively delegate tasks based on individual skillsets.
Proficient at getting work done through others.
Track record of building strong client relationships and influencing decision-making.
Demonstrated experience and success in designing and selling executional vision.
Ability to regularly lead difficult conversations with positive outcomes.
Proven track record of producing measurable business results against organizational goals.
Ability to influence organizational culture and operations beyond own team.
Successfully managed multiple projects, reports, and clients simultaneously under pressure.
Post-Secondary degree from an accredited institution, ideally in Business, Communications, or Marketing.

Skills

Integrated agency experience
Experiential marketing (XM) experience (bonus)

Location

Toronto

Work Type

Hybrid (3 days a week in office)

Experience Level

8-10 years of marketing/advertising experience

Education Level

Post-Secondary degree in Business, Communications, or Marketing

Salary/Compensations

$100,000 - $120,000 a year

Benefits

Eligibility for bonus program
Other benefits

About the Company

AIP Connect believes in equal opportunity.

Equal Opportunity

Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
Accessibility: If you need any accommodations during the interview process, please let us know.