F&B Lobby Bar - Bartender PM at Omni Hotels & Resorts | Austin, TX, US | Rezi

F&B Lobby Bar - Bartender PM at Omni Hotels & Resorts

F&B Lobby Bar - Bartender PM

Omni Hotels & Resorts · Austin, TX, US

2 weeks ago

F&B Lobby Bar - Bartender PM

Omni Hotels & Resorts · Austin, TX, US

17 days ago
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About the Role

Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, and anticipating and delivering guests’ needs. The Bartender comprehends the cocktail/beverage menus, prepares drinks as requested by our guests, and serves drinks to our guests either directly or via service staff.

Responsibilities

  • Consistent maintenance and refinement of service standards.
  • Ensure compliance with all hotel standards and local laws.
  • Ensure compliance with health, safety, and sanitation awareness standards.
  • Must have extensive knowledge of a variety of alcoholic beverages and all food and beverage menu items.
  • Perform all necessary tasks for bartender according to the standard operating procedure of the hotel.
  • Perform all side work assigned by management including cleaning of all bar and beverage equipment, seats, and surrounding areas.
  • Check identification for proof of age when required.
  • Set up and break down the bar area.
  • Responsible for adhering to all proper trash procedures.
  • Contribute to the restaurant sanitation operation and timing of service.
  • Ensure prompt delivery and quality control from point of departure to arrival.
  • Perform proper steps of service.
  • Responsible for ensuring high-quality bar sets, service, food quality, and presentation.
  • Report to management any need for housekeeping or maintenance of restaurant areas and equipment.
  • Responsible to maintain all furniture, fixtures and equipment to a high standard.
  • Minimize breakage by demonstrating care when handling hotel assets and equipment.
  • Assist in the controlling of food and beverage quantities by avoiding over/under preparing.
  • Responsible for performing accurate POS procedures and cash/credit handling.
  • Ensure positive guest service and respond positively to complaints.
  • Respond to guests’ requests in an accurate and timely manner.
  • Maintain knowledge of hotel offerings and local surroundings.
  • Responsible to attend a daily stand-up meeting to gather relevant information prior to each event.
  • Contribute to the cleanliness and organization of all restaurant space, FOH & BOH.
  • Complete all necessary daily paperwork i.e.) bar requisitions, count logs, waste logs.
  • Executes all necessary instructions on Restaurant Event Orders.
  • Encourages and builds mutual trust, respect, and cooperation among co-workers.
  • Treats co-workers fairly and equitably.
  • Maintain a professional, neat, and organized appearance according to Omni standards.
  • Respond swiftly and effectively in any emergency or safety situation.
  • Ensure a safe working and guest environment to reduce the risk of injury or accident.
  • Attend all required department training and meetings.
  • Perform any other duties required by management.

Requirements

  • Hands-on food and beverage knowledge.
  • Comprehensive, working knowledge of the hospitality business.
  • Minimum of relevant bartending experience in a hotel is strongly preferred.
  • Must possess strong knowledge of mixology, beverage garnishes and overall beverage service to include liquor, beer and wine knowledge.
  • Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
  • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
  • Proven ability to engage guests at all levels.
  • Must be passionate about providing a warm, engaging, and personalized service.
  • Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities.
  • Must possess the ability to handle stressful and busy hotel operations.
  • Ability to maintain a positive and professional demeanor and composure at all times.
  • Must have the ability to report to work on time and when scheduled.
  • Must have the ability to stand and/or walk for extended periods of time.
  • Must meet standards of appearance and maintain a high level of personal hygiene at all times.
  • Must be comfortable speaking to guests.
  • Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, and co-workers.
  • Computer literacy to include, Micros, POS systems.
  • Serve Safe certified.
  • Unexpired TIPs required.

Skills

  • Mixology
  • Beverage service
  • Customer service
  • Problem-solving
  • Attention to detail
  • Communication (verbal and written)
  • POS systems
  • Micros

Location

  • Barton Creek

Work Type

  • Full-time
  • Part-time

Experience Level

  • Minimum of relevant bartending experience in a hotel is strongly preferred

Education Level

  • Serve Safe certified
  • Unexpired TIPs required

About the Company

  • Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club.
  • As part of our team, you’ll experience the distinctive culture of private club life where meaningful connections, attention to detail, and a commitment to excellence set the tone each day.
  • We foster an environment where teamwork thrives and individual contributions are celebrated, creating a workplace that is both rewarding and inspiring.
  • Associates at Barton Creek Country Club enjoy a dynamic work atmosphere, comprehensive training and mentorship programs, and the pride that comes with representing a club known for its exceptional service and hospitality.
  • We embody a culture of respect, gratitude, and empowerment, ensuring that every associate and club member feels valued and supported.
  • If you are a friendly, motivated individual with a passion for serving others, a career at Barton Creek Country Club could be the perfect fit.

Equal Opportunity

  • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
  • The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
  • Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
  • If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.