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About the Role
Responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, and anticipating and delivering guests’ needs. The Bartender comprehends the cocktail/beverage menus, prepares drinks as requested by our guests, and serves drinks to our guests either directly or via service staff.
Responsibilities
- Consistent maintenance and refinement of service standards.
- Ensure compliance with all hotel standards and local laws.
- Ensure compliance with health, safety, and sanitation awareness standards.
- Must have extensive knowledge of a variety of alcoholic beverages and all food and beverage menu items.
- Perform all necessary tasks for bartender according to the standard operating procedure of the hotel.
- Perform all side work assigned by management including cleaning of all bar and beverage equipment, seats, and surrounding areas.
- Check identification for proof of age when required.
- Set up and break down the bar area.
- Responsible for adhering to all proper trash procedures.
- Contribute to the restaurant sanitation operation and timing of service.
- Ensure prompt delivery and quality control from point of departure to arrival.
- Perform proper steps of service.
- Responsible for ensuring high-quality bar sets, service, food quality, and presentation.
- Report to management any need for housekeeping or maintenance of restaurant areas and equipment.
- Responsible to maintain all furniture, fixtures and equipment to a high standard.
- Minimize breakage by demonstrating care when handling hotel assets and equipment.
- Assist in the controlling of food and beverage quantities by avoiding over/under preparing.
- Responsible for performing accurate POS procedures and cash/credit handling.
- Ensure positive guest service and respond positively to complaints.
- Respond to guests’ requests in an accurate and timely manner.
- Maintain knowledge of hotel offerings and local surroundings.
- Responsible to attend a daily stand-up meeting to gather relevant information prior to each event.
- Contribute to the cleanliness and organization of all restaurant space, FOH & BOH.
- Complete all necessary daily paperwork i.e.) bar requisitions, count logs, waste logs.
- Executes all necessary instructions on Restaurant Event Orders.
- Encourages and builds mutual trust, respect, and cooperation among co-workers.
- Treats co-workers fairly and equitably.
- Maintain a professional, neat, and organized appearance according to Omni standards.
- Respond swiftly and effectively in any emergency or safety situation.
- Ensure a safe working and guest environment to reduce the risk of injury or accident.
- Attend all required department training and meetings.
- Perform any other duties required by management.
Requirements
- Hands-on food and beverage knowledge.
- Comprehensive, working knowledge of the hospitality business.
- Minimum of relevant bartending experience in a hotel is strongly preferred.
- Must possess strong knowledge of mixology, beverage garnishes and overall beverage service to include liquor, beer and wine knowledge.
- Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
- Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
- Proven ability to engage guests at all levels.
- Must be passionate about providing a warm, engaging, and personalized service.
- Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities.
- Must possess the ability to handle stressful and busy hotel operations.
- Ability to maintain a positive and professional demeanor and composure at all times.
- Must have the ability to report to work on time and when scheduled.
- Must have the ability to stand and/or walk for extended periods of time.
- Must meet standards of appearance and maintain a high level of personal hygiene at all times.
- Must be comfortable speaking to guests.
- Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, and co-workers.
- Computer literacy to include, Micros, POS systems.
- Serve Safe certified.
- Unexpired TIPs required.
Skills
- Mixology
- Beverage service
- Customer service
- Problem-solving
- Attention to detail
- Communication (verbal and written)
- POS systems
- Micros
Location
- Barton Creek
Work Type
- Full-time
- Part-time
Experience Level
- Minimum of relevant bartending experience in a hotel is strongly preferred
Education Level
- Serve Safe certified
- Unexpired TIPs required
About the Company
- Barton Creek Country Club’s success is built on a dedicated, intelligent, and self-motivated team of associates who share a common goal: delivering personalized service to our members and guests while upholding the prestigious standards of a premier private club.
- As part of our team, you’ll experience the distinctive culture of private club life where meaningful connections, attention to detail, and a commitment to excellence set the tone each day.
- We foster an environment where teamwork thrives and individual contributions are celebrated, creating a workplace that is both rewarding and inspiring.
- Associates at Barton Creek Country Club enjoy a dynamic work atmosphere, comprehensive training and mentorship programs, and the pride that comes with representing a club known for its exceptional service and hospitality.
- We embody a culture of respect, gratitude, and empowerment, ensuring that every associate and club member feels valued and supported.
- If you are a friendly, motivated individual with a passion for serving others, a career at Barton Creek Country Club could be the perfect fit.
Equal Opportunity
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
- Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
- If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.