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Tailor your resume to this Digital Print Specialist / Center Associate role.
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Tailor your resume to this Digital Print Specialist / Center Associate role.
Rezi rewrites your resume against The UPS Store #7528's job description. Free.
Don't guess if your resume is good enough.
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Don't guess if your resume is good enough.
See how it scores against the Digital Print Specialist / Center Associate posting at The UPS Store #7528 — free, in seconds.
About the Role
Deliver world-class customer service to retail customers, manage print orders, and handle shipping logistics. Advise customers on products and services, ensuring a positive experience.
Responsibilities
- Understand and fulfill customer needs from walk-ins, phone, and email inquiries.
- Communicate effectively and practice good listening with customers, co-workers, vendors, and leadership.
- Manage demanding customers, turning stressful situations into positive experiences.
- Take ownership of customer shipping and print issues, offering viable solutions.
- Package shipments securely for safe arrival, including custom box building.
- Manage small to medium print projects from start to finish, providing updates.
- Produce, proof, and update print materials using Adobe and Microsoft Suites.
- Operate all equipment and software expertly and train others.
- Prioritize and optimize workload for efficient production flow.
- Multi-task with extreme attention to detail and high quality control.
- Maintain a clean, organized, and safe working environment.
- Perform opening/closing duties and end-of-day accounting.
- Actively learn new products, services, solutions, and industry trends.
- Perform other duties as assigned.
Requirements
- High school diploma or GED required.
- One year of customer service experience required (more preferred).
- One to two years of experience or a two-year degree in graphic design or a related field.
- Strong computer skills, including Microsoft Office and Adobe Suites.
- Knowledge and application of printing concepts.
- Good communication and people skills.
- Strong analytical and math skills.
- Highly organized and detail oriented.
- Good project and time management skills.
- Able to work and complete tasks independently in a quick turn environment.
- Able to work collaboratively.
- High energy level.
- Prompt, reliable, and responsible.
- Able to lift 40+ pounds.
Skills
- Customer service
- Graphic design
- Adobe Creative Suite
- Microsoft Office
- Printing concepts
- Operating copiers, fax machines, binding equipment, laminators
- Cash register operation
- Packing and shipping
- Project management
- Time management
- Analytical skills
- Math skills
Experience Level
- 1-2 years experience in print production/graphic design
Education Level
- High school diploma or GED
- Two-year degree in graphic design or related field