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About the Role

Join Multiverse and power our mission to equip the workforce to win in the AI era. This role focuses on building AI workflow automation, bridging gaps between systems, and solving multi-departmental integration challenges.

Responsibilities

• Build AI workflow automation, owning builds end to end from problem definition through deployment, monitoring and iteration.
• Design, build and ship AI-powered workflows that remove manual GTM work.
• Bridge gaps between systems by connecting tools that do not natively integrate.
• Build webhooks, middleware, scripts and glue to ensure clean data flow between Salesforce and the rest of the stack.
• Solve multi-departmental integration challenges across Marketing, Sales, Customer Success, Data and Finance.
• Turn tangled, cross-functional processes into reliable, automated systems.
• Prototype, test and scale new ideas, measuring what works and scaling successful versions.
• Build with AI as the default, using LLMs, agentic workflows, MCP builds and evals as everyday tools.
• Own reliability by instrumenting, monitoring, and handling failure gracefully for production systems.
• Reduce risk across the GTM tech stack.
• Evaluate and recommend new tools through structured pilots, assessing capability, integration fit, reliability and ROI.
• Make clear build-versus-buy recommendations.
• Document builds and enable GTM teams to adopt them with confidence.
• Mentor others in the team on building with AI and automation.
• Set the standard for building with AI and automation.

Requirements

• Significant hands-on experience in RevOps, GTM Systems, or Sales Operations within enterprise technology.
• Experience in a structured qualification environment such as MEDDPICC.
• Understanding of the full GTM engine and what good looks like when real revenue depends on owned systems.
• Solid data and systems fundamentals, including CRM data models, object relationships, data quality, and reporting architecture.
• Design builds that keep data clean and trustworthy at scale.
• Track record of building systems and workflows used daily by internal GTM teams.
• Ability to point to shipped workflows, automations, integrations or tools that moved a real metric.
• Ability to learn systems fast and reason about how they fit together.
• Comfort reading API documentation, handling authentication, respecting rate limits, and parsing JSON.
• Hands-on experience using LLMs, agentic workflows, prompt design and evals to build production-ready systems.
• Comfort across low-code and code, using tools from orchestration to scripting in Python, JavaScript, SOQL or SQL.
• Ability to interview stakeholders to identify manual work, translate business problems into technical builds, and explain results clearly.
• Bias to ship, balanced with judgment, building maintainable solutions.
• Strong hands-on Salesforce experience, or deep expertise in a comparable enterprise CRM.

Skills

• AI workflow automation
• System integration
• Webhooks
• Middleware
• Scripting
• Data flow management
• Cross-functional process automation
• Prototyping
• Testing
• Scaling
• LLMs
• Agentic workflows
• MCP builds
• Evals
• Production system monitoring
• Risk reduction
• Tool evaluation
• Build-versus-buy analysis
• Documentation
• Mentoring
• RevOps
• GTM Systems
• Sales Operations
• CRM data models
• Object relationships
• Data quality
• Reporting architecture
• API documentation
• Authentication
• Rate limits
• JSON parsing
• Prompt design
• Low-code development
• Orchestration tools
• Salesforce Flows
• Python
• JavaScript
• SOQL
• SQL
• Salesforce
• Enterprise CRM

Location

• Hybrid

Work Type

• Hybrid work offering
• Work-from-anywhere scheme

Experience Level

• Significant hands-on experience

Benefits

• 27 days holiday
• 5 additional days off (1 life event day, 2 volunteer days, 2 company-wide wellbeing days, 8 bank holidays)
• Private medical Insurance with Bupa
• Medical cashback scheme
• Life insurance
• Gym membership & wellness resources through Wellhub
• Access to Spill - all in one mental health support
• Opportunity to work from anywhere, up to 10 days per year
• Weekly catch-ups
• Seasonal celebrations
• Stocked kitchen

About the Company

• Multiverse is the upskilling platform for AI and Tech adoption.
• Partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
• Upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills.
• Learners have driven $2bn+ ROI for their employers.
• Announced $70 million in strategic funding in April 2026, led by Schroders Capital.
• Increased valuation of $2.1bn, making them Europe’s first EdTech double unicorn.
• Strong operational footprint with 800+ employees and ambitious scaling plans.
• Building a world where tech skills unlock people’s potential and output.

Equal Opportunity

• We’re an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
• Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
• For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check.
• Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.