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About the Role
Askuity, a division of The Home Depot, is seeking a Supplier Engagement Business Analyst to act as a subject matter expert for assigned suppliers. This role focuses on managing onboarding, improving data literacy, and fostering collaboration between suppliers and merchants using data and tools to drive profitable, data-driven decisions.
Responsibilities
- Drive user engagement for the supplier analytics program.
- Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights.
- Manage the onboarding of new suppliers to the Supplier Analytics Program.
- Demonstrate the Supplier Analytics tools to internal & external partners at all levels.
- Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs.
- Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights.
- Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results.
- Act as the main point of contact for escalations that impact the user’s experience.
- Manage & report on KPIs such as usage, satisfaction, and business results at the department level.
Requirements
- Proven track record of retail analytics.
- Leverage knowledge to develop and maintain strong relationships with internal THD teams and external suppliers.
- Great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving skills.
- Intermediate proficiency with Excel required.
- Data-driven with a proven record of identifying actionable insights to drive business impact.
- Excellent communication; able to collaborate with all levels of an organization.
- Vendor management and/or client engagement experience.
Skills
- Analytical skills
- Influential skills
- Interpersonal skills
- Organizational skills
- Problem-solving skills
- Critical thinking skills
- Data Analysis
- Project management
- Change management
Location
- Toronto
Work Type
- Office setting
- Computer work
- Camera on virtual meetings
Experience Level
- 2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
- No leadership experience required
Education Level
- University/College degree in a related area of study, or equivalent experience.
Salary/Compensations
- $55,100.00 - $62,000.00
About the Company
- Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD).
- Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.