MedTech Field Service Technician Mechanical - Midwest/CST at IQVIA | Austin, TX, US | Rezi

MedTech Field Service Technician Mechanical - Midwest/CST at IQVIA

MedTech Field Service Technician Mechanical - Midwest/CST

IQVIA · Austin, TX, US

2 weeks ago

MedTech Field Service Technician Mechanical - Midwest/CST

IQVIA · Austin, TX, US

17 days ago
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About the Role

Our MedTech Field Service Agents collaborate with healthcare professionals and technicians, utilizing their technical and customer service experience. This role involves coordinating technicians, assisting with job completion, customer interaction, and managing on-site support teams, offering an excellent opportunity for technical skill development.

Responsibilities

  • Assist field service staff with scheduling, coordinating work, tools, and everyday needs for field work.
  • Set-up and organization of equipment and workstations.
  • Conduct routine checks and record data from product tests after installation and configuration.
  • Provide ongoing communication and customer support to on-site hospital staff.
  • Provide on-the-job training (OTJ) for new hires.
  • Complete other duties at the discretion of management.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 1-2 years of demonstrated project coordination experience including scheduling of technicians and interacting with clients.
  • An active and unrestricted driver license and a personal vehicle for local work-related assignments are required.
  • Ability to sit and stand for long periods of time and lift up to 25 pounds required.
  • Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
  • Position may/will require up to date immunizations.
  • Must have authorization to work in the US without the need for sponsorship.

Skills

  • Hardware - Software – field service coordination of schedules and assignments
  • Comfortable with Microsoft and other industry related data entry and platforms

Location

  • Remote
  • On-site travel as required

Work Type

  • Assignment-based schedule
  • 40 hours commitment per week
  • Home-based role with travel

Experience Level

  • 1-2 years of project coordination experience

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $27-$32 per hour

Benefits

  • Medical Benefits
  • Travel time and mileage reimbursed

About the Company

  • IQVIA MedTech CFS helps customers drive healthcare forward, accelerating results, improving patient outcomes, and unleashing new opportunities.
  • IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
  • We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Equal Opportunity

  • IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
  • IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.