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About the Role

As a Leasing Community Intern, you will deliver high-quality customer service and dedication to residents, cooperating and collaborating as a team. The role strives for 100% occupancy through resident retention, leasing current availability, and pre-leasing future availability.

Responsibilities

Act as a customer service ambassador, consistently exceeding expectations to ensure resident satisfaction.
Perform administrative front desk tasks and duties.
Participate in required Cardinal Way of Leasing (CWoL) training.
Execute the Cardinal Way of Leasing, including greeting prospective clients, answering calls, determining needs, presenting the community, utilizing feature/benefit selling, closing sales, and following up.
Complete all lease applications and lease file paperwork.
Pass third-party leasing shops and become Cardinal Way of Leasing certified.
Maintain accurate lease file documentation per company policy and participate in lease file audits.
Ensure the cleanliness of the tour path for a positive first impression.
Maintain a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with various community projects as assigned by the Community Manager.
Participate in required Cardinal U training.
Handle 'on-call' responsibilities such as lock-outs and nightly rounds.
Work evenings and weekends as required.

Requirements

High school diploma or equivalent.
Must be enrolled in a degree program at an accredited college or university with a minimum of 6 credit hours.
Must have completed a minimum of one year at the enrolled accredited college or university.
Must maintain a minimum 2.5 cumulative grade point average; GPA will be verified annually.
Must be a current or future leaseholder of the community.
Must live on the designated community floor, per community guidelines, as assigned by the Community Manager.
Able to lift up to 40 lbs.
Must possess a valid driver’s license.
Available to be scheduled for work approximately 20 hours per week.
Available evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal’s Core Values daily.

Skills

Customer service
Team collaboration
Leasing
Administrative tasks
Communication
Professionalism
Organization

Location

On-site

Work Type

Temporary
Part-time

Experience Level

Internship

Education Level

High school diploma or equivalent
Currently enrolled in a college or university degree program

Salary/Compensations

Hourly Rate
Bonus eligibility

Benefits

Eligibility for bonuses

About the Company

The work environment includes working both inside and outside apartment buildings and in all property areas, with frequent exposure to outside elements.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Incumbents regularly stand, walk, reach, and may climb, stoop, or squat.
Must be able to physically access all exterior and interior parts of the property and amenities.
Must be able to work inside and outside in all weather conditions.
Must be able to push, pull, lift, carry, or maneuver weights of up to forty (40) pounds.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Rare local travel may be required for assisting properties, attending training, or other necessary situations.

Equal Opportunity

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.