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About the Role

West Monroe is seeking a Manager with prior experience in and a strong passion for the Software & High-Tech industry to join our Chicago, New York, or San Francisco office. As a Manager, you will work in small teams to serve Software & High-Tech clients and Private Equity investors, focusing on software and tech-enabled services businesses. Engagements cover market growth strategy, product strategy, operational transformation, AI strategy and roadmap development, AI solution design, and customer retention improvement strategy. In addition to client delivery, you will assist with business development and contribute to internal practice development leadership.

Responsibilities

Own and drive day-to-day execution of Strategy & Operations engagements for Software & High-Tech and Private Equity clients.
Demonstrate advisory capabilities with high-level client counterparts.
Contribute to fast-paced due diligence engagements for Private Equity and Corporate Strategic clients.
Play a key role in strategy & operational transformation projects within the Software & High-Tech sector.
Drive market research and analysis of software financials and key software functions.
Drive creation of project deliverables such as executive-level PowerPoint decks and financial models.
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations.
Apply AI technologies to enhance insights, improve delivery efficiency, and elevate client outcomes.
Build data-driven methodologies and assets for evaluating Software & High-Tech businesses.
Enhance analysis and presentation frameworks used in Software & High-Tech advisory.
Collaborate with a team of Software & High-Tech industry, technology and operational consulting teams.
Actively participate in the performance management process.
Support opportunities to provide prospects and clients with advisory services.
Understand client investment needs/constraints and help tailor proposals.
Develop go-to-market messaging and sales materials.
Create work plans, pricing estimates, and risk assessments for potential engagements.
Actively participate in Software / Technology and M&A industry events.
Attend networking events and actively build and leverage a professional network.

Requirements

Minimum of 6+ years of work experience.
Operational role within a B2B SaaS company (i.e., Corporate Strategy Manager, FP&A Manager, Chief of Staff to BU Leadership) OR M&A experience at B2B SaaS strategic acquirer.
Experience in specific Software & High-Tech sub-sectors (e.g. FinTech, Healthcare IT, Marketing Tech, etc.) preferred, but not mandatory.
Previous experience independently leading a workstream managing 1-2 team members.
Sound understanding of software / SaaS business model and economics, including emerging developments and trends in AI and agentic capabilities.
Knowledge of go-to-market practices in a technology business, e.g., sales effectiveness, pricing, sales operations, renewals etc.
Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation.
Excellent organizational, verbal and written communication skills.
Experience managing client relationships.
Strong analytical, problem solving, and quality assurance experience.
Demonstrated experience designing and building financial or operational models.
Strong communication skills to be able to work with C-level clients.
Ability to work permanently in the United States without sponsorship.

Skills

Software & High-Tech industry expertise
Private Equity client service
Market growth strategy
Product strategy
Operational transformation
AI strategy and roadmap development
AI solution design
Customer retention strategy
Business development
Practice development
Client delivery
Due diligence
Market research
Financial modeling
AI tools utilization
Data-driven methodologies
Analysis and presentation frameworks
Go-to-market messaging
Sales materials development
Work plan creation
Pricing estimation
Risk assessment
Networking

Location

Chicago
New York
San Francisco
Seattle
Washington, D.C.
Los Angeles

Work Type

Full-time

Experience Level

Manager
6+ years of work experience

Salary/Compensations

Seattle or Washington, D.C.: $171,300—$201,500 USD
Los Angeles: $179,400—$211,100 USD
New York City or San Francisco: $187,600—$220,700 USD
A location not listed above: $163,100—$191,900 USD

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan
Employee stock ownership program
Annual bonuses
Unlimited flexible time off
Ten paid holidays
Ten weeks of paid parental leave

About the Company

West Monroe is a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
We are fluent in both business and technology, understanding that how technology is applied is key to solving challenges.
We rely on data to constantly adapt and solve new challenges, focusing on actions that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
Collaboration is a daily action, working together to turn vision into clear action with lasting impact.

Equal Opportunity

West Monroe is an Equal Employment Opportunity Employer.
We believe in treating each employee and applicant for employment fairly and with dignity.
We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.
West Monroe uses the BrightHire platform to record live interviews so our team can capture notes more accurately, stay focused on the conversation, and continually improve our interview process.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.