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About the Role
We are seeking a Crew Chief who combines strong technical expertise with an ownership mindset and commitment to operational excellence. This role is responsible for the oversight, coordination, and execution of scheduled and unscheduled maintenance activities on assigned Madison Square Garden operated and/or controlled fixed-wing executive aircraft. The Crew Chief serves as a steward of assigned aircraft, ensuring aircraft readiness, reliability, airworthiness, and regulatory compliance while supporting the broader objectives of MSG Aviation.
Responsibilities
- Lead the oversight of assigned MSG aircraft, ensuring the highest standards of operational readiness, reliability, airworthiness, and regulatory compliance.
- Serve as the primary steward for assigned aircraft, proactively managing maintenance requirements, inspection schedules, technical discrepancies, and vendor activities.
- Perform and coordinate scheduled and unscheduled maintenance activities in a safe, efficient, and cost-effective manner.
- Troubleshoot and resolve aircraft discrepancies involving avionics, electrical systems, flight controls, hydraulics, powerplants, cabin systems, satcom, connectivity, telephony, and other integrated aircraft systems.
- Coordinate timely and efficient maintenance solutions with OEMs, vendors, repair stations, and internal stakeholders to minimize aircraft downtime.
- Support aircraft departures, arrivals, and launch and recovery activities.
- Maintain aircraft logbooks, maintenance tracking systems, maintenance records, and associated documentation accurately and timely.
- Ensure timely acquisition of required parts, tooling, and maintenance services.
- Support Crew Chiefs and fellow maintenance team members on other MSG aircraft as assigned.
- Foster productive working relationships with vendors, service providers, and internal partners.
- Promote a culture of safety through adherence to company procedures, regulatory requirements, and continuous improvement initiatives.
- Participate in departmental projects and special assignments.
- Maintain technical currency and actively pursue professional growth and development opportunities.
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
Requirements
- 4-6 years of related experience
- FAA Airframe & Powerplant Certificate required.
- 5 years of executive or corporate fixed-wing aircraft maintenance experience
- Experience supporting Gulfstream G550, G650, or equivalent large-cabin business aircraft, strongly preferred.
- Experience supporting aircraft launch and recovery operations.
- Demonstrated proficiency troubleshooting complex aircraft systems including avionics, connectivity, satcom, telephony, next generation cabin technologies, and integrated aircraft systems.
- OEM maintenance training on at least one company-operated aircraft preferred.
- Strong organizational and communication skills with the ability to balance hands-on maintenance responsibilities with coordination of vendors, maintenance providers, and operational stakeholders in dynamic environments.
- Proficiency with maintenance tracking systems, Microsoft Office applications, and related technical tools.
- Demonstrate a proactive, solutions-oriented attitude with a high level of integrity, professionalism, discretion, and commitment to safety.
- Approach challenges with accountability, adaptability, and a willingness to learn, while fostering teamwork and maintaining a positive mindset in a dynamic, fast-paced aviation environment.
- Holds a valid driver's license with the ability to obtain an airport access badge and pass the airport-driving test.
- Domestic and international travel as required to support aircraft operations and maintenance activities.
- Ability to lift up to 50 pounds and perform maintenance activities in hangars, on ramps, and in operational environments.
- Flexibility to support operational requirements, including evening, weekend, and short-notice maintenance needs.
Skills
- Technical expertise
- Ownership mindset
- Operational excellence
- Aircraft maintenance
- Avionics troubleshooting
- Electrical systems troubleshooting
- Flight controls troubleshooting
- Hydraulics troubleshooting
- Powerplants troubleshooting
- Cabin systems troubleshooting
- Satcom troubleshooting
- Connectivity troubleshooting
- Telephony troubleshooting
- Integrated aircraft systems troubleshooting
- Organizational skills
- Communication skills
- Maintenance tracking systems proficiency
- Microsoft Office proficiency
Location
- Long Island
- Queens
- Brooklyn
Work Type
- Onsite
Experience Level
- 4-6 years of related experience
- 5 years of executive or corporate fixed-wing aircraft maintenance experience
Education Level
- FAA Airframe & Powerplant Certificate
Salary/Compensations
- $180,000—$200,000 USD
Benefits
- Robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
- Growth and longevity for employees are top priorities.
About the Company
- Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
- The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
- In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years.
Equal Opportunity
- MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
- MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.