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About the Role
This role supports reporting, process mapping, and communications, partnering with internal and external stakeholders to oversee external vendors and internal technology partners. The position ensures successful delivery from partners and translates business needs into clear technical specifications.
Responsibilities
- Analyze business processes, identify gaps and improvement opportunities, and recommend solutions.
- Support external vendor reporting and governance, including tracking deliverables, SLAs/KPIs, escalations, and refining processes and controls.
- Manage technology partner relationships, tracking project milestones, requirements handoffs, issue resolution, and roadmap updates.
- Build clear, persuasive PowerPoint presentations for executives, stakeholders, and project teams, using visuals to convey findings, recommendations, and partner performance.
- Maintain and prioritize backlog items with product owners or project managers.
Requirements
- Strong attention to detail and ability to synthesize complex information into concise deliverables and presentations.
- Ability to prioritize competing requests and manage time across internal and external stakeholders.
- Slide crafting skills: narrative flow, consistent branding, concise messaging, and effective data visualization.
- Basic understanding of the software development lifecycle and testing principles.
- Interest or experience in vendor/partner management, reporting, and governance, including SLAs, KPIs, and process design.
- Comfort working with external vendor partners as well as internal teams.
- Experience with project management tools (Jira, Confluence, Trello) and version control for documentation.
Skills
- Reporting
- Process mapping
- Communications
- Vendor management
- Technology partner management
- Technical specifications
- PowerPoint presentations
- Project management tools
- Jira
- Confluence
- Trello
- Version control
- SLAs
- KPIs
- Process design
- Data visualization
Location
- Hybrid
Work Type
- Full-time
- Internship
Experience Level
- Internship
Salary/Compensations
- $20 per hour for 40 hours per week
About the Company
- Kensington delivers the world’s most personal travel experiences, tailored specifically for each client with local private guides to ensure authentic experiences.
- The company achieves this through its extraordinary people, passionate experts with deep knowledge of their destinations, delivering remarkable experiences in over 120 countries worldwide across various businesses including Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.
Equal Opportunity
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
- The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.