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About the Role
First Databank (FDB) is seeking a Product Manager to manage and advance innovative healthcare technology products. This role involves partnering with various internal teams and external customers to define product priorities, guide development, and deliver solutions that create measurable value. The ideal candidate will have healthcare technology experience, strong business judgment, technical fluency, and an understanding of how AI can improve product workflows and capabilities.
Responsibilities
- Own the product roadmap, backlog priorities, and lifecycle management for assigned product areas.
- Define and communicate product goals, customer needs, business objectives, requirements, and success metrics.
- Conduct market research, customer discovery, competitive analysis, and industry trend assessment.
- Translate market, customer, clinical, technical, and business requirements into product requirements, user stories, acceptance criteria, and release priorities.
- Partner with cross-functional teams to guide product development from discovery through launch.
- Make informed prioritization recommendations based on customer value, market opportunity, revenue impact, clinical quality, technical feasibility, regulatory considerations, and strategic alignment.
- Develop business cases for new products, enhancements, and investment opportunities.
- Partner with Marketing, Sales, Customer Success, and Training teams to support go-to-market strategies.
- Build strong relationships with customers, prospects, partners, and internal stakeholders.
- Analyze product performance, customer feedback, usage data, and market signals for continuous improvement.
- Serve as a product subject matter expert for assigned products.
- Identify opportunities to improve product scalability, usability, interoperability, and value.
- Influence cross-functional teams through data, customer insights, product expertise, and clear communication.
- Use AI tools responsibly to support product discovery, customer research, competitive analysis, requirements development, workflow analysis, documentation, and stakeholder communication.
- Apply prompt-writing and AI-assisted analysis techniques to improve productivity and decision-making.
- Critically evaluate AI-generated content for accuracy, completeness, bias, assumptions, hallucinations, and business relevance.
- Understand core AI concepts, including generative AI, large language models, natural language processing, automation, model limitations, and human-in-the-loop review.
- Assess potential AI-enabled product opportunities by considering customer value, feasibility, risk, compliance, clinical quality, and operational impact.
- Apply appropriate privacy, security, regulatory, and data governance standards when using AI tools.
- Partner with technical, clinical, compliance, and security teams to evaluate responsible AI use cases.
- Stay informed about emerging AI trends affecting healthcare technology.
Requirements
- Three or more years of product management, product ownership, business analysis, or related software product experience, preferably in healthcare technology, health information technology, clinical data, integrated drug information, pharmacy systems, medical device information technology, or related software products.
- Experience managing product roadmaps, defining product requirements, prioritizing enhancements, and supporting software products through launch and post-launch optimization.
- Strong understanding of software product development, Agile methodologies, and collaboration with Engineering, QA, Clinical, and business stakeholders.
- Ability to translate complex customer, clinical, technical, and business needs into actionable product requirements and roadmap recommendations.
- Strong analytical, communication, presentation, and decision-making skills.
- Comfort working with software platforms, APIs, SDKs, cloud-based applications, data integrations, or developer-facing tools.
- Demonstrated ability to influence cross-functional teams without direct authority.
- Bachelor’s degree in computer science, information systems, healthcare informatics, business, life sciences, or a related field, or equivalent practical experience.
- Ability to travel periodically to customer sites, industry events, and company meetings in the United States and Canada.
Skills
- Product ownership and accountability
- Ability to influence decisions and drive alignment without direct people-management responsibility
- Strategic thinking
- Strong product judgment and ability to make prioritization tradeoffs
- Excellent presentation, writing, and stakeholder communication skills
- Strong organizational and planning skills
- Customer-centric mindset
- Curiosity about healthcare workflows, clinical decision support, and emerging technology
- Strong collaboration skills
- Sound judgment when balancing innovation, clinical quality, technical feasibility, regulatory considerations, and business value
- Growth mindset
- Willingness to continuously learn new technologies, including AI-enabled product management practices
Location
- San Francisco, CA
- Carmel, IN
Work Type
- Hybrid
Experience Level
- Three or more years of product management, product ownership, business analysis, or related software product experience
Education Level
- Bachelor’s degree in computer science, information systems, healthcare informatics, business, life sciences, or a related field, or equivalent practical experience.
- MBA, graduate degree, product management certification, healthcare informatics training, or equivalent advanced experience.
Salary/Compensations
- San Francisco, CA: $130,000 to $165,000
- Carmel, IN: $98,000 to $125,000
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Long term disability insurance
- Life insurance
- Matching 401k
- Flexible spending savings account
- Paid holidays
- Paid time off
- Employee assistance program
About the Company
- FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions.
- FDB enables information system developer partners to deliver valuable, useful, and differentiated solutions.
- FDB offers more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes.
- Values: Integrity, Respect, Responsibility, Teamwork, and Creativity.
- Offices in South San Francisco and Indianapolis have been awarded Top Workplaces honors since 2016.
Equal Opportunity
- We are an Equal opportunity employer – vets/disabled.
- We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
- For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement, Pay Transparency, and FDB EEO/AA Statement.