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About the Role

Seeking a highly motivated Field Installation Technician to perform technical duties in support of education and healthcare communications systems, including installing, supporting, maintaining, and troubleshooting electronic communications systems.

Responsibilities

Perform and coordinate changes in programming, troubleshooting, and maintenance of systems.
Complete assigned project tasks and associated documentation in a timely manner.
Terminate cabling at the head end rack and other field locations.
Attend/conduct project meetings with installation or construction personnel and assist with scheduling and installation.
Communicate project progress/changes to customers, the Company, and technical staff.
Assist in coordinating the shipping of project equipment.
Provide training to customers or end-user personnel on the operation and maintenance of systems.
Provide effective “on-call” support.
Attend job-related training, as offered by the Company as well as self-driven learning efforts.
Acquire technical certifications as needed for the job.

Requirements

Minimum of 2 years of related low-voltage work experience.
Ability to read schematics and interpret signal flow through circuits.
Functional understanding of IT-related technologies.
Experience using basic hand tools and multi-meters.
Ability to read and interpret blueprints.
Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
Excellent written and verbal communication skills to effectively express ideas and information.
Ability to thrive both independently and in a team environment.
A high level of commitment to customer satisfaction.
Basic math computation skills to include addition, subtraction, multiplication, division, percentages and fractions.
Ability to follow policies, processes and procedures.
Effective use of Microsoft 365 suite of products.
Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.
Maintain industry-recognized technology credential(s).
Maintain a clean driving record.
Employment is subject to passing a drug test.

Skills

Low-voltage work
Schematics reading
IT-related technologies
Basic hand tools
Multi-meters
Blueprint interpretation
Computer skills
Word processing
Spreadsheets
Databases
Presentation creation
Information retrieval
Communication
Microsoft 365 suite

Location

Buffalo, New York

Work Type

Full-time

Experience Level

Minimum of 2 years of related low-voltage work experience

Salary/Compensations

$20.00 to $37.00 per hour

Benefits

Medical
Dental
Vision
HSA
FSA
Life Insurance
Disability
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Generous 401(k) match
Nine paid Holidays
Sick Pay
Paid Time Off

About the Company

Ronco is a technology company providing critical communications technology, installation, and support to the federal government, healthcare organizations and primary education institutions.
Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, New York, with multiple locations operating along the East Coast.
Our footprint includes a local commitment to customers in New York, Pennsylvania, North Carolina and South Carolina.

Equal Opportunity

Ronco is an Equal Opportunity Employer.