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About the Role
Overall responsibility for achievement of individual sales objectives and developing and servicing the customer.
Responsibilities
- Achieve preset sales objectives.
- Develop network and clientele.
- Capture client information and consistently add information to further promote boutique relationships and sales.
- Possess strong product knowledge of the various collections.
- Provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after sales service techniques.
- Maintain the aesthetic quality of the store.
- Open/close boutique as required.
- Handle communication with corporate office in absence of management.
- Responsible for ensuring loss prevention procedures are followed according to protocol.
- Handle transfers in absence of management.
Requirements
- Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
- Strong understanding of Customer Service needs and customer priorities.
- Ability to establish and maintain effective relationships with customers and gain their trust and respect.
- Excellent interpersonal, communication and computer skills are needed.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Able to work open availability including nights, weekends, and holidays.
- Fluent in English and Spanish.
- Standing on the sales floor for 90% of the workday.
- Reaching to access product stored within cabinets or on shelves.
- Bending to access product stored within cabinets.
- Occasional need to use a ladder to reach product.
- Unpacking and/or lifting of large boxes that contain product.
Skills
- Customer Service
- Interpersonal skills
- Communication skills
- Computer skills
- Attention to detail
- Sales
Location
- Canada
Work Type
- Full-time
Experience Level
- Retail sales experience
- Jewelry or high-end luxury product sales experience preferred
Education Level
- High school graduate or equivalent
- College degree preferred
Salary/Compensations
- $24.00 - $26.00 hourly
Benefits
- Company sponsored health, dental, drug, and vision programs.
- Income protection solutions including life insurance, disability benefits.
- RRSP program with employer match.
- Paid time off.
- Maternity leave top-up program.
- Employee assistance program.
- Volunteer days off.
About the Company
- Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship.
- With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
- Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions.
- We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories.
- With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations.
- In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.
Equal Opportunity
- Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.