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About the Role
Responsible for overseeing benefit carrier performance for all health, welfare and retirement plans, managing leave benefits, and acting in the absence of the Manager, Benefits.
Responsibilities
- Reviews qualified life event documentation and approves enrollment.
- Researches and resolves benefit eligibility, enrollment, and payroll deduction issues with vendors.
- Responds to employee inquiries regarding benefit issues via phone and email.
- Reviews, reconciles, and processes benefit vendor invoices.
- Prepares updated benefit communications, including SPDs and Annual Open Enrollment materials.
- Maintains and updates plan administrative procedures.
- Assists in the implementation and maintenance of dependent eligibility audits.
- Reviews and verifies monthly health and welfare plan billing.
- Resolves issues affecting the 401(K) plan, including contributions, match, and catch-up contributions.
- Collaborates with vendors to resolve ERISA or HIPAA compliance issues.
- Develops and maintains vendor relationships and communicates plan changes.
- Advises and trains regional HR representatives on Disability and Workers’ Compensation laws and procedures.
- Provides subject matter expertise on disability, workers’ compensation, leave policy, and other benefit program questions.
- Recommends proactive programs to facilitate the return of employees with medical work limitations.
- Collaborates with corporate risk management on strategies to close workers' compensation claims.
- Recommends cost-reduction initiatives for Workers’ Compensation.
- Manages the salary continuation benefit for eligible exempt employees.
- Administers the direct bill process for employees on leave, including follow-up on payments and advising on cancellation policy.
- Stays informed about state and federal policy and law changes affecting benefit plans.
- Assists with projects as required.
- Acts in the absence of the Benefits Manager.
Requirements
- Bachelor’s degree or equivalent knowledge required.
- Minimum of 5 years of Benefits Administration experience.
- Strong knowledge of FMLA, COBRA, ERISA, Section 125, ADA, and applicable federal and state laws.
- Knowledge of all office equipment.
- Proficient in Microsoft Word, Excel, and MS Access.
- Knowledge of AS400 Infinium or similar HRIS system preferred.
- Highly motivated self-starter.
- Excellent oral and written communication skills.
- Ability to set priorities.
- Ability to maintain confidentiality.
- Organizational skills.
- Detail-oriented.
- Ability to handle stress and conflict.
- Ability to resolve issues effectively and confidentially.
- Excellent customer service skills.
- Great attitude.
- Team player.
- Excellent follow-up skills.
- Ability to be creative.
- Ability to communicate accurately, clearly, and effectively.
- Excellent attention to detail.
Skills
- FMLA
- COBRA
- ERISA
- Section 125
- ADA
- Microsoft Word
- Microsoft Excel
- MS Access
- HRIS
- Communication
- Customer Service
- Follow-up
Experience Level
- Minimum of 5 yrs. Benefits Administration experience
Education Level
- Bachelor’s degree or equivalent knowledge
Benefits
- Medical/Dental/Vision/401K with a competitive company match
- Employee discounts on Canon products & vendor discount programs
About the Company
- An opportunity to join an established team and be part of a successful and proven global organization!