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About the Role
This role combines technical problem-solving, software integration, pre-sales demonstrations, and customer onboarding within a rapidly growing AI software company. It offers the chance to work with cutting-edge AI technology in an ambitious, international business with strong career progression opportunities.
Responsibilities
- Support pre-sales demonstrations and explain the technical benefits of the company's AI platform.
- Assess customer requirements and recommend tailored integration solutions.
- Develop integrations across business applications, including Salesforce, ServiceNow, and Slack.
- Create and maintain APIs, SDKs, technical documentation, and developer resources.
- Collaborate with sales, product, customer success, and technical support teams to ensure successful implementations.
- Resolve technical issues and gather customer feedback to improve integrations and the overall user experience.
Requirements
- New York graduates: Bachelor's degree in Computer Science, Software Engineering, STEM, Law, or related discipline from a top university with a minimum GPA of 3.5.
- New York experienced candidates: Previous Solutions Engineer or customer-facing technical experience is preferred.
- San Francisco candidates: At least 2 years of experience working for a SaaS company is essential.
- Strong programming skills in JavaScript, Node.js, Python, or equivalent languages.
- Understanding of software development, APIs, SDKs, system integration, and cloud technologies.
- Excellent communication, presentation, and problem-solving skills, with strong commercial awareness and a customer-focused approach.
- Ability to learn quickly, manage priorities, and thrive in a fast-paced environment.
- Relevant internships or customer-facing technology experience are advantageous for graduates.
Skills
- JavaScript
- Node.js
- Python
- Software development
- APIs
- SDKs
- System integration
- Cloud technologies
- Communication
- Presentation
- Problem-solving
- Commercial awareness
- Customer-focused approach
- Salesforce
- ServiceNow
- Slack
Location
- New York
- San Francisco
Work Type
- Hybrid
Experience Level
- Graduate
- Experienced professional
- SaaS experience
Education Level
- Bachelor's degree in Computer Science, Software Engineering, STEM, Law, or a related discipline
- Minimum GPA of 3.5
Salary/Compensations
- $75,000–$80,000 for graduates
- $115,000–$150,000 for experienced candidates
Benefits
- Bonus
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with 4% matching
- Life insurance
- 20 days of paid time off
- Birthday leave
- Training and development budget
About the Company
- RedTech Recruitment Ltd. focuses on finding roles for engineers and scientists.
Equal Opportunity
- We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.