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About the Role

Coordinate subtitling work for titles requiring Japanese subtitles, ensuring timely delivery and adherence to studio specifications. Act as a key liaison between internal teams, clients, and vendors, managing project flow and technical delivery requirements.

Responsibilities

Coordinate subtitling work for titles requiring Japanese subtitles, ensuring timely delivery and adherence to studio specifications.
Respond to inquiries from the Client Services team and territories promptly and professionally.
Communicate with Japanese territory client contacts and vendors using appropriate business Japanese.
Verify that work requests and rates align with client purchase orders.
Liaise with Client Services, vendors, and territory affiliates on project status and requirements.
Interpret film aspect ratios and video monitor details for accurate subtitle file delivery to post-production houses.
Perform final checks and conversions according to client specifications, including time code adjustments for subtitle/video synchronization.
Address errors in content, positioning, and timing identified during subtitle checks.
Manage redeliveries and rejections by evaluating QC reports and emails to validate comments.
Maintain a working knowledge of client-specific subtitle guidelines to meet client expectations.
Perform additional duties as assigned.

Requirements

Business-level Japanese proficiency, with fluent written and spoken English.
Ability to communicate clearly and professionally in both English and Japanese.
Strong technical aptitude.
Computer proficiency, including MS Office suite; Canvas knowledge is a plus.
Ability to multitask.
Exceptional attention to detail.
Organized, priority-focused, dynamic, independent, and resourceful.
Team player.
Ability to perform under deadline pressure.

Skills

Japanese
English
Subtitling
Project Coordination
Client Communication
Vendor Management
Technical Skills
MS Office Suite
QC Reporting
Time Code Synchronization

Location

Remote

Work Type

Full-time

Experience Level

Not specified

Education Level

BA degree in Communications / Translation / Arts (preferred)

About the Company

Deluxe is committed to providing equal employment opportunities to all applicants and employees.

Equal Opportunity

Applicants will receive consideration for employment without regard to race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances.
Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
Reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe.
Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.