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About the Role
Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with subject-matter experts. As an Associate Project Manager, you will manage client projects, lead execution, and work directly with a team of Associates to deliver expert matches. This role is designed to expand into broader ownership of client relationships and project delivery.
Responsibilities
- Manage day-to-day client project execution and drive delivery across live project requests, ensuring a fast, high-quality client experience.
- Run several client requests at once, navigating shifting priorities, evolving project needs, and tight deadlines while maintaining strong execution.
- Provide feedback to and work directly with Associates, elevating performance through guidance on sourcing, outreach, vetting, and screening best practices.
- Build tailored sourcing strategies and execute targeted research, recruiting, and outreach to identify and qualify the right experts for each client request.
- Partner with Business Development and Relationship Management leaders to deepen client engagement, expand use of Guidepoint’s services, and build toward broader account ownership over time.
Requirements
- Bachelor’s degree, with strong academic track record.
- Preferred minimum of 1 year of relevant experience.
- AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication.
- Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment.
- Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service.
- Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.
- Guidepoint does not provide employment-based visa sponsorship for this role.
- Communicate confidently and professionally with clients, experts, and internal stakeholders at all levels.
- Manage competing priorities and tight deadlines with strong judgment, organization, and sense of urgency.
- Bring strong attention to detail and the ability to navigate complex client requests, communication across multiple stakeholders, and scheduling logistics with accuracy.
- Thrive in a fast-paced, entrepreneurial environment and adapt quickly to evolving client needs.
- Write clearly and concisely, organize high volumes of information effectively, and deliver a high standard of client service in high-pressure situations.
- Work effectively both independently and collaboratively as part of a team.
Skills
- AI fluency
- AI-enabled tools
- Research
- Organization
- Prioritization
- Written communication
- Accuracy
- Confidentiality
- Data quality
- Human judgment
- Client service
- Project management
- Team leadership
- Relationship management
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 1 year of relevant experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $75,000
Benefits
- 15 days of PTO
- 10 paid holidays
- Sick leave
- Comprehensive medical, dental, and vision coverage
- Flexible spending accounts
- Supplemental pet insurance
- Short- and long-term disability
- 401(k) with company match of up to 10% of employee contributions
- Company-sponsored and optional life insurance
- Commuter benefits
- Corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
- Unlimited access to self-paced learning through LinkedIn Learning
- In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
- Annual company-sponsored athletic leagues and wellness activities
- Charitable giving programs with company-matched contributions
- Casual work environment with regular team-building events and social activities
About the Company
- Guidepoint powers end-to-end research workflows for the world’s best research teams.
- Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions.
- Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
Equal Opportunity
- At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives.
- We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.