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About the Role
We are looking for a Head of Food who knows what makes exceptional cat food and will decide where our product goes next. You will be our go-to expert on feline nutrition, formulation, palatability, and sensory science, owning the product development strategy end-to-end. This role involves setting the long-term vision, shaping the product range, and creating a roadmap to bring it to life.
Responsibilities
- Keep cats eating and customers staying by reducing reasons for pausing and owning palatability performance.
- Set the direction and make calls on product development strategy, range evolution, and trade-offs.
- Own the product development budget for trials, testing, and research.
- Act as the leading expert on feline nutrition, ingredients, formulation, processing, palatability, and sensory science.
- Sign off product quality and claims, and work with Brand and Marketing to highlight food strengths.
Requirements
- Obsessed with outcomes, judged by cat food enjoyment and customer retention.
- Deep expertise in feline nutrition, ingredients, formulation, processing, sensory, and palatability.
- Strong product judgment, balancing nutrition, palatability, quality, customer expectations, manufacturing, and cost.
- Ability to shape product strategy and lead cross-functional work with influence.
- Hands-on approach with food, including tasting and evaluating product.
- Scientifically curious, with the ability to translate evidence into practical change.
- Willingness to challenge the status quo and coach others.
- Comfortable with ambiguity, moving quickly, and taking ownership in a startup environment.
- Ability to commute to West London.
Skills
- Feline nutrition
- Formulation
- Palatability
- Sensory science
- Product development strategy
- Budget management
- Cross-functional leadership
- Scientific research
- Quality control
- Customer feedback analysis
Location
- West London
- Commutable distance to London
Work Type
- Hybrid remote working
- 3 days a week in office (Monday, Wednesday, Thursday)
- 2 days working remotely
Experience Level
- Senior
- Leadership
Education Level
- Degree or postgraduate qualification in animal nutrition, food science, sensory science, or a related field (preferred)
- Equivalent depth of expertise through hands-on pet food experience
Benefits
- Equity option package
- 25 days holiday plus 8 bank holidays
- 5 paws days
- Additional day of holiday per year of service
- £500 personal learning & development budget
- Marro employee discount
- Subsidised Private Medical Insurance with Vitality
- Cycle to work scheme
- Flexible working
- Team socials
- Company-wide summer and winter parties
About the Company
- Marro's purpose is to make the lives of cats and their people happier, healthier, and easier.
- The company is guided by the joy of cats, sharing expertise, making life easier for the community, and the importance of feeding cats healthy food they love.
- Marro is positioned as the fresh food option for cats, similar to Butternut Box for dogs.
Equal Opportunity
- We're not afraid of putting extra weight on candidates from underrepresented groups.
- We want strong, diverse teams built from different backgrounds, experiences, and identities.
- We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.