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About the Role

Partner with Account Executives to understand customer business and technical requirements and design solutions across cloud, colocation, data protection, disaster recovery, storage, and networking. Serve as a trusted technical advisor throughout the sales lifecycle, developing and presenting solution architectures. Ensure proposed solutions are technically sound, aligned with OTAVA best practices, and designed to deliver a high-quality customer experience.

Responsibilities

Work closely with Account Executives to understand business requirements and uncover the technical challenges and constraints of clients and prospects.
Design and architect end-to-end technology solutions leveraging technologies such as VMware, Fortinet, Zerto, Veeam, and other OTAVA technology platforms.
Develop detailed technical designs and documentation, including pre-sales architecture diagrams and scopes of work.
Provide technical leadership and guidance throughout the sales lifecycle, ensuring proposed solutions align with industry standards and OTAVA best practices.
Serve as a trusted technical advisor to clients and prospects, providing expertise, recommendations, and solution guidance.
Partner with Account Executives to address customer technical challenges and clearly articulate how OTAVA’s proposed solutions address business and technical requirements.
Present solution architectures and technical recommendations effectively to both technical stakeholders and executive-level decision-makers.
Collaborate across OTAVA teams, including Sales, Product, Engineering, and Implementation, to ensure solutions are technically viable and deliver a high-quality customer experience.
Support Account Executives with account management and renewal activities for existing customers.
Maintain current knowledge of OTAVA technologies, solutions, industry trends, and relevant partner technologies.
Support up to three assigned Account Executives and provide technical expertise throughout their respective sales cycles.
Contribute toward assigned sales objectives in this quota-bearing role, with quota aligned to the combined targets of the assigned Account Executives.
Other duties as required to assist the OTAVA sales and technical teams in achieving their objectives.

Requirements

3+ years of experience in a Solutions Architecture, Sales Engineering, or similar pre-sales technical role.
6+ years of experience in data center, cloud, hosted infrastructure, technical support, engineering, or related technology roles.
Experience designing cloud, hosted infrastructure, backup, and disaster recovery solutions.
Experience with backup and disaster recovery technologies such as Veeam and Zerto.
Experience working with Cloud Service Providers (CSPs) and/or Managed Service Providers (MSPs) preferred.
Experience spanning both technology sales and technical operations/engineering strongly preferred.
Networking engineering and/or network architecture design experience is a plus.
Experience supporting enterprise sales organizations and complex enterprise customer environments is a plus.
Demonstrated experience translating complex technical requirements into practical, scalable customer solutions.
In-depth knowledge of VMware, Veeam, and Zerto technologies and experience designing private and multi-tenant cloud solutions.
Strong understanding of storage architecture and design; experience with NetApp is a plus.
Strong understanding of network architecture and design; experience with Fortinet and Cisco is a plus.
Ability to clearly and concisely explain and justify technical recommendations when faced with competing alternatives or opposing viewpoints.
Ability to effectively present complex technical concepts to large groups and both technical and non-technical audiences, including C-level decision-makers.
Strong consultative and customer-facing skills with the ability to serve as a trusted technical advisor.
Excellent problem-solving and analytical skills.
Strong verbal and written communication and presentation abilities.
Ability to develop clear technical documentation, architecture diagrams, and scopes of work.
Ability to work collaboratively across Sales, Product, Engineering, and Implementation teams in a fast-paced, team-oriented environment.
Ability to balance multiple customer opportunities and priorities while supporting multiple Account Executives.

Skills

VMware
Fortinet
Veeam
Zerto
Cloud
Colocation
Data Protection
Disaster Recovery
Storage
Networking
NetApp
Cisco

Location

Remote

Work Type

Remote
Full-time

Experience Level

3+ years of experience in a Solutions Architecture, Sales Engineering, or similar pre-sales technical role
6+ years of experience in data center, cloud, hosted infrastructure, technical support, engineering, or related technology roles

Education Level

Bachelor’s degree in Computer Science, Engineering, Technology, or equivalent experience.

Salary/Compensations

OTE $200K–$240K USD annually

Benefits

401(k) match
Medical insurance
Dental insurance
Vision insurance
Life insurance
Generous PTO
Paid volunteer time off
Paid parental leave

About the Company

At OTAVA, we are people empowering people to enable growth and we are excited for you to join us!
As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing.
We’re creative thinkers who love to serve others, automate where possible, and change when required.
We aim for superior client service in everything we do and strive to get even better.