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About the Role
Join New York Health (NYH) and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys. At NYH, we are revolutionizing healthcare with a holistic, integrated approach, providing comprehensive care that addresses all aspects of patient wellbeing.
Responsibilities
- Responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures.
- Perform tasks as assigned for special projects.
Requirements
- High School diploma with at least 2 years of patient facing reception experience
- Russian Speaking preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills.
Skills
- EMR experience
Location
- Brooklyn, NY
Work Type
- Full-time
Experience Level
- 2 years of patient facing reception experience
- 1yr of an EMR experience
Education Level
- High School diploma
- Bachelor’s Degree preferred
Salary/Compensations
- Starting at $24 per hour
Benefits
- Health Insurance on day 1
- Dental
- Vision
- Life Insurance
- Short- and Long-term disability
- 401k Plan
- generous PTO
- 8 paid holidays (2 floating)
About the Company
- At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach.
- Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing.
- With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.
- Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
- Visit our website at: Nyhealth.com
- Follow us on Facebook: NYH on Facebook