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About the Role
The ETF Product Manager is responsible for driving the development, expansion, and adoption of ETF capabilities in APAC. This role requires deep ETF subject-matter expertise, product ownership, client engagement, and cross-functional delivery to translate market, client, and operational requirements into scalable platform capabilities.
Responsibilities
- Own and maintain the APAC ETF product development roadmap, with primary responsibility for the APAC remit of the iETF platform.
- Manage the regional demand pipeline and support prioritisation of investment funding based on strategic value, client impact, risk, and delivery capacity.
- Gather, challenge, and translate complex requirements into clear platform features, operating models, and implementation plans.
- Coordinate work sequencing, business testing, release readiness, go-live approvals, and post-implementation support with relevant business teams.
- Lead or participate in client engagements, industry events, and working groups, representing the organisation’s ETF product and platform capabilities.
- Identify market, regulatory, and competitor trends and convert insights into product strategy, roadmap priorities, and commercial opportunities.
- Drive awareness, training, and adoption of ETF functionality across APAC.
- Build effective knowledge transfer and product-champion capability within Operations to reduce key-person dependency and strengthen first-line support for business-as-usual queries.
Requirements
- Significant experience in ETFs, asset servicing, investment management, custody, fund administration, or financial-market infrastructure.
- Demonstrated product management or product ownership experience, including roadmap development, demand management, and investment prioritisation.
- Strong track record of engaging complex institutional clients and translating business needs into practical platform solutions.
- Experience designing or enhancing ETF operating models, workflows, and technology-enabled services.
- Proven delivery experience across requirements gathering, testing, release planning, implementation, and business adoption.
- Working knowledge of ETF primary-market processes, fund operations, servicing models, and the broader competitive landscape.
- Experience working across regions and coordinating diverse business, operations, and technology stakeholders.
Skills
- Deep ETF product and operating-model expertise
- Commercial, client-focused, and relationship-oriented mindset
- Strategic planning and market analysis
- Product roadmap and portfolio prioritisation
- Requirements definition and solution design
- Strong stakeholder management and influencing skills
- Clear executive communication and presentation skills
- Structured delivery, judgement, and problem-solving
- Ability to operate effectively in a global, matrixed environment
Benefits
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
About the Company
- Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
- We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
- We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
- As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
- Join us in shaping the future.
Equal Opportunity
- As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.