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About the Role
The Client Relationship Director will develop and deepen client relationships across the North America institutional market for Baillie Gifford’s investment capabilities. This role focuses on the West and/or Midwest regions, representing the firm's strategies and gathering market intelligence to inform internal development and contribute to the US Institutional Sales strategy.
Responsibilities
- Develop and execute a strategic business plan for expanding Baillie Gifford’s public and private companies strategies across the U.S. institutional channel with a focus on the West and Midwest regions.
- Exhibit an intense and tenacious level of activity to source new leads and deepen existing client relationships.
- Identify, secure, and close new institutional relationships and mandates across the firm’s public and private companies suite.
- Capture and deliver investor feedback internally to inform new product development ideas.
- Selectively attend conferences and industry events to increase prospective meetings and amplify the Baillie Gifford brand in the U.S. institutional channel.
- Partner closely with colleagues across sales, consultant relations, investor relations, and investments, sharing ideas, best practices, and relationships in order to maximize individual and team success.
- Serve as a culture carrier, trusted colleague, and informal mentor.
- Maintain and expand investment knowledge, through self-driven research as well as portfolio discussions within the team.
- Ensure high level of collaboration through internal engagement with other departments.
- Make a valuable contribution to knowledge sharing within the firm.
- Actively participate in internal product groups, projects and/or development of staff as appropriate.
Requirements
- 10+ years of experience selling to sophisticated institutional investors across client types (Corporate and Public Pensions, Endowments, Foundations, Family Offices and Insurers).
- Must have existing relationships with Institutional clients within the West and/or Mid region(s).
- Strong investment knowledge and the ability to discuss investment strategies, portfolios and market developments with sophisticated audiences.
- Sound commercial judgement and track record of identifying, developing or influencing new business opportunities.
- Possess a creative and disciplined approach to cultivating and deepening new and existing relationships.
- The ability to gather market intelligence and use it appropriately to strengthen internal priorities, positioning and decision-making.
- Experience influencing and collaborating across teams.
- Strong presentation and communication skills, including the ability to represent the firm confidently with senior audiences.
- Evidence of contributing to team development, strategic initiatives, product work or knowledge sharing.
- FINRA 7 and 63 licenses required (must be taken within 6 months).
Skills
- Team Working
- Nurture Relationships
- Storytelling
- Adaptability
- Digital Effectiveness
Location
- West and/or Midwest regions
Work Type
- Full-time
Experience Level
- 10+ years of experience
Education Level
- Undergraduate Degree preferred
Salary/Compensations
- $275,000 - $325,000 per year
Benefits
- Annual discretionary bonus
- Comprehensive employer-paid benefits package including medical, dental, vision, short- and long-term disability coverage, 401(k) plan and paid time off.
About the Company
- Baillie Gifford’s business depends on providing our clients with excellent long term investment performance and first class client service.
- The Clients Department is responsible for liaising with our existing clients and developing relationships to attract potential new clients.
- Client contacts need to develop a detailed investment and portfolio knowledge and be proactive and responsive, which allows our investors to focus on investing.
- The Clients Department functions as a number of small teams working together to provide our clients with the highest possible level of customer service.
Equal Opportunity
- At Baillie Gifford, we are committed to fostering an inclusive and respectful culture in which each of our colleagues can thrive and develop. We believe that our clients are best served by a diverse workforce with the experiences, ideas and perspectives that this brings.