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About the Role
As a Customer Account Executive, Mid-Market, you will work directly with your Sales Manager to master our product, sales process, forecast methodology, and internal tools. Your role will involve facilitating meetings with customers and internal partners to sell our platform and achieve your goals. You will manage your territory, originate leads, and manage full-cycle sales opportunities. You will also collaborate with existing customers and Customer Success Managers to ensure their business objectives are met, oversee expansion sales, and work with Renewals Managers on contract renewals.
Responsibilities
- Run the day-to-day activities of a large geographic territory and maintain AlertMedia processes.
- Meet with your sales manager to review your forecast, pipeline, individual opportunities, territory, and pathway to exceeding your quota.
- Collaborate across various internal teams (Customer and Field Marketing, Customer Success Managers, Renewals Managers, Product Marketing, Finance) to ensure program success and annual team goal achievement.
- Meet with customers to facilitate sales growth, negotiations, product demos, new product overviews, and support related questions.
- Execute the AlertMedia sales methodology and process with excellence while serving the customer’s needs.
- Learn and demonstrate the AlertMedia platform to new and non-AlertMedia users.
Requirements
- 3-5 years' experience in SaaS (Software as a Service) Sales.
- A people-first, process-oriented, and data-driven mindset.
- Experience managing opportunities with complex, multi-threaded sales cycles.
- Ability to influence others, including senior-level and C-suite staff.
- Ability to travel within your territory.
- Proven success in closing expansion opportunities with a consistent track record of hitting goals and numbers.
- Demonstrated, proven success in relationship building, prospecting, pipeline management, contract negotiation, and closing customers.
- Ability to build positive relationships and influence key stakeholders.
- Strong communication and interpersonal skills; ability to be personable yet persistent.
- Experience with Salesforce, Outreach, and Gong.
- Agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy.
Skills
- Sales
- SaaS Sales
- Territory Management
- Lead Origination
- Full Cycle Sales
- Sales Forecasting
- Pipeline Management
- Negotiation
- Product Demonstration
- Relationship Building
- Prospecting
- Contract Negotiation
- Closing
- Influencing Stakeholders
- Communication
- Interpersonal Skills
- Salesforce
- Outreach
- Gong
Location
- Austin, Texas
- Remote (in approved United States territories)
Work Type
- Full-time
Experience Level
- Mid-Market
Salary/Compensations
- Competitive base salary + Uncapped commission + Company-Wide Bonus program
Benefits
- Generous and flexible time and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!
- 401K with a generous company match
- Amazing rewards and incentives
- Commitment to community service with opportunities to give back
- Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails
- Continuous learning and career development opportunities
About the Company
- AlertMedia helps organizations protect their people, operations, and brand with a modern Risk Intelligence and Response platform.
- We believe building resilience should be simpler by bringing critical information and workflows together in one unified platform.
- Our core values drive us in our important mission of keeping people safe & informed: Humans not robots, Customers always come first, Work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.
- We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.
- We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.
- Our technology is unmatched with a unified platform, a 7+ year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
- This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage.
- Come join us in our mission to save lives and minimize loss through effective communication.
Equal Opportunity
- We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work.
- Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.