Senior Project Manager at Medtronic | MN, US | Rezi

Senior Project Manager at Medtronic

Senior Project Manager

Medtronic · MN, US

2 weeks ago

Senior Project Manager

Medtronic · MN, US

17 days ago
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About the Role

Leading customer-facing healthcare implementations, the Sr. Project Manager is accountable for coordinating internal and external stakeholders, applying the Integrated Solution Delivery Model, and delivering successful outcomes across hardware and software deployments in acute care hospitals. The role combines project management, technical knowledge, business judgment, and customer engagement.

Responsibilities

  • Manages project scope, schedules, communications, documentation, workstreams, milestones, training, execution, and go-live activities while coordinating cross-regional teams and serving as the primary client liaison.
  • Manages scope, cost, schedule, and measurable outcomes; identifies and resolves issues promptly; minimizes disruption; and escalates critical risks to leadership for timely intervention.
  • Oversees projects from intake through closure, follows Implementation Services practices, supports continuous improvement in service delivery, and ensures compliance with corporate, information technology, customer-specific, and Medtronic standards.
  • Holds full accountability for the successful delivery of customer outcomes by applying best practices in project organization, stakeholder engagement, benefits realization, risk and issue management, planning and control, change management, and quality assurance.
  • Oversees the operational execution of assigned projects, acting as the primary liaison among external clients, internal project teams, sales, clinical product specialists, and line management.
  • Leads and coordinates one or more cross-regional project teams, ensuring alignment and progress across all workstreams.
  • Leads customer IT and clinical workstream meetings in partnership with our engineers and customer success managers as a subject matter expert with our suite of medical device and software offerings.
  • Serves as the main point of contact for external clients, managing project scope, scheduling and facilitating communications, coordinating clinical and technical requirements, and guiding the project through planning, training, execution, and go-live phases.
  • Provides strategic technical and analytical insights to leadership and governance bodies to support informed decision-making.
  • Ensures all project documentation is properly maintained, stored, and shared with relevant team members to support ongoing customer needs.
  • Develops and maintains comprehensive project plans, meeting documentation, and progress reports to track all technical and clinical project activities.
  • Monitors project performance using defined metrics and tools to ensure alignment with goals and timelines.
  • Facilitates collaboration across internal and external clinical and technical teams, ensuring all requirements and outcomes are documented and met.
  • Communicates significant project impacts and account health updates to internal and external stakeholders in a timely and transparent manner.
  • Leads and facilitates project kick-offs and milestone meetings, both onsite and remotely, in accordance with established methodologies.
  • Ensures the completion and proper archiving of all project deliverables and documentation in approved repositories.
  • Proactively manages risks across all project dimensions to minimize disruptions and ensure strong customer adoption.
  • Maintains control over project constraints: scope, cost, schedule, and measurable outcomes to ensure successful delivery.
  • Identifies and resolves project issues promptly to meet productivity, quality, and client satisfaction goals.
  • Escalates critical risks and issues to leadership as appropriate, ensuring transparency and timely intervention.
  • Stays current with advancements in project management methodologies and contributes to the continuous improvement of service delivery practices.
  • Oversees all phases of the project lifecycle—from intake through implementation and closure; ensuring alignment with Implementation Services best practices and policies.
  • Ensures full compliance with all corporate, IT, and customer-specific policies and standards, including those of Medtronic.

Requirements

  • Demonstrates strong leadership and accountability for project outcomes.
  • Exceptional communication skills, with the ability to engage effectively at all organizational levels, including executive leadership.
  • Capable of managing multiple complex projects while aligning with broader organizational goals.
  • Highly organized with strong attention to detail and the ability to manage competing priorities.
  • Skilled in influencing cross-functional and external teams toward shared goals.
  • Recognizes when to escalate issues and engage governance structures.
  • Offers strategic insights and recommendations to support diverse stakeholder needs.
  • Operates with urgency and a results-driven mindset.
  • Understands stakeholder roles and resource alignment within project teams.
  • Willing to travel occasionally for strategic and complex customer engagements.
  • Ability to oversee technical projects involving infrastructure deployment, cloud migration, and security enhancements.
  • Experience with system administration, virtualization, and secure networking to manage cross-functional teams, coordinate IT implementations, and ensure compliance with industry standards.
  • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
  • U.S. work authorization is required for roles below Principal level.

Skills

  • Project management
  • Technical knowledge
  • Business judgment
  • Customer engagement
  • Healthcare IT
  • SaaS project management
  • Infrastructure deployment
  • Cloud migration
  • Security enhancements
  • System administration
  • Virtualization
  • Secure networking

Location

  • United States

Work Type

  • Onsite
  • Remote
  • Hybrid

Experience Level

  • Senior
  • Minimum of 7 years of direct experience in Healthcare IT or SaaS project management and implementation, either as a vendor or in a related consulting role.

Education Level

  • Bachelor’s degree required
  • Advanced degree preferred
  • PMP or equivalent certification preferred

Salary/Compensations

  • $105,600.00 - $158,400.00
  • Eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement
  • Capital Accumulation Plan

About the Company

  • Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
  • Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
  • Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Equal Opportunity

  • It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
  • In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
  • Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.