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About the Role

SpyCloud is seeking a Product Manager, Investigations to own the delivery of key capabilities within the Investigations product line. This role involves turning product strategy into shipped capabilities that security teams, fraud analysts, investigators, and threat intelligence professionals rely on, using SpyCloud’s recaptured darknet data. You will work closely with Engineering, Design, Data Science, and other cross-functional teams in an AI-forward environment.

Responsibilities

Manage backlog and delivery for assigned Investigations capabilities, in line with the portfolio strategy.
Ship AI, machine learning, and automation features that reduce manual effort in investigative workflows.
Develop a deep understanding of customer investigation workflows and data needs.
Conduct discovery through customer interviews, usability testing, and competitive analysis to generate requirements.
Lead agile execution with the engineering team, including sprint planning and backlog refinement.
Collaborate with SpyCloud Labs and the Investigations team to translate data and analytic models into customer-facing capabilities.
Partner with Product Marketing, Sales, Customer Success, and Solutions Engineering on product launches and customer adoption.
Represent product areas in customer and prospect conversations, serving as the product expert.
Make tradeoff decisions on customer requests, technical debt, and new capabilities.
Ensure feature consistency across the Investigations UI and programmatic interfaces.
Track developments in AI, threat intelligence, fraud, identity, and digital investigations, identifying new opportunities.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related discipline, or equivalent practical experience.
2+ years of product management experience, including ownership of features or products in an enterprise SaaS environment.
Proven track record of shipping complex technical features from discovery through launch with engineering and design teams.
Experience building products for cybersecurity, fraud prevention, digital identity, threat intelligence, investigations, or adjacent security domains.
Experience shipping AI/ML-powered features, including work with data science teams.
Experience working directly with enterprise or government customers to understand workflows and validate product decisions.
Experience supporting product launches with Product Marketing, Sales, and Customer Success.
Ability to obtain a US government Top Secret security clearance.
Knowledge of identity security, account takeover, malware ecosystems, or criminal underground marketplaces.
Familiarity with APIs, MCP, data platforms, search technologies, and AI-assisted workflows.
Sufficient understanding of enterprise SaaS architecture and modern development practices to discuss technical tradeoffs.
Ability to interpret product analytics, model performance data, and customer usage data.
Experience with tools such as Linear, JIRA, Confluence, Productboard, or Figma.
Proficiency in using AI tools, including LLMs, for research, requirements, and prioritization.

Skills

Strong product judgment and ability to break down a roadmap into shippable increments.
Clear, concise written and verbal communication skills.
Comfort presenting to customers and senior leaders.
Strong attention to detail.
Analytical and problem-solving skills with a customer-first mindset.
Sound decision-making with incomplete information in a fast-moving environment.
Ability to build trust and alignment across technical, data science, and business teams without direct authority.
Working familiarity with AI/ML concepts, including model lifecycle, data pipelines, and evaluation metrics.

Location

Remote

Work Type

Remote-first
Full-time

Experience Level

2+ years of product management experience

Education Level

Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related discipline, or equivalent practical experience.

Salary/Compensations

$115,000 – $150,000

Benefits

401(k) with Employer Contribution
Health, Vision, and Dental Insurance
Health Savings Account (HSA) available with Employer Contribution
Employer Paid Life, Short-term, and Long-term Disability Insurance
Generous PTO Plan and 16 paid holidays per year
Retirement Savings Plan with Employer Contribution (UK)
Employer Provided Private Health Insurance and Healthcare Cashplan (UK)
Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection (UK)
Employee Assistance Program (UK)
25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays (UK)

About the Company

SpyCloud transforms recaptured darknet data to disrupt cybercrime, protecting over 4 billion accounts worldwide.
Their solutions use advanced analytics and AI to accelerate investigations and protect identities from various threats.
SpyCloud's data from breaches and malware powers popular dark web monitoring and identity theft protection offerings.
Customers include 7 of the Fortune 10, hundreds of global enterprises, mid-sized companies, and government agencies.
Headquartered in Austin, TX, SpyCloud employs over 250 cybersecurity experts dedicated to protecting businesses and consumers.
Their mission is to make the internet a safer place by disrupting the criminal underground.
SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive, celebrating diversity and creating an inclusive environment.

Equal Opportunity

SpyCloud is an Equal Employment Opportunity and Affirmative Action employer.
Employment decisions are based on merit, performance, and business needs, without regard to protected characteristics.
Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.
SpyCloud complies with applicable state and local laws governing nondiscrimination in employment.
SpyCloud expressly prohibits any form of workplace harassment.
SpyCloud shares the right to work and participates in the E-Verify program in all locations.