Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Bilingual Small Business Support Representative – Work from home! role.

Rezi rewrites your resume against Canadian Federation of Independent Business's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Bilingual Small Business Support Representative – Work from home! posting at Canadian Federation of Independent Business — free, in seconds.

About the Role

CFIB is seeking a Bilingual Small Business Support Representative to provide advice and tools to help small businesses thrive. This role offers flexibility and the opportunity to make a difference in supporting businesses across Canada.

Responsibilities

Receive and respond to inquiries from Canadian business owners regarding operations issues including human resources, financing, taxation, regulations, and labour legislation.
Keep up to date with pertinent legislation affecting small-medium enterprises with a particular emphasis on programs, resources, and tools available to businesses.
Interact with government agencies on behalf of SMEs.
Participate in innovative projects (i.e. webinars, YouTube recordings, etc.) with interdepartmental colleagues to further assist SMEs and develop new and pertinent tools for the community.
Work in collaboration with the legislative, savings and sales teams.
Perform other duties related to Business Resources internally and externally.

Requirements

Excellent interpersonal skills to project a positive and professional image of CFIB to internal and external contacts.
A high degree of integrity, confidentiality and tact, and work with a high degree of accuracy.
Work well interdependently in a collaborative environment with cross-functional colleagues.
Proven customer service, problem-solving, writing, and multitasking skills.
A strong understanding of Human Resources issues and legislation.
Knowledge of government legislation and understanding of SME' current issues is an asset.
Working knowledge of Microsoft tools.
Minimum 1-2 years of relevant work experience.
Availability to work between 9:00 am to 5:00 pm EST or 12:00 pm to 8:00 pm EST.

Skills

Customer service
Problem-solving
Writing
Multitasking
Human Resources issues and legislation
Government legislation
Microsoft tools
English communication
French communication

Location

Work from home

Work Type

Work from home
Hybrid model
Onsite (in office)

Experience Level

1-2 years of relevant work experience

Education Level

Professional, college or university degree (certificate, bachelor's degree) in a relevant field (for example: legal, human resources management, business administration, etc.)

Salary/Compensations

$48,000 - $53,000 per year

Benefits

Career advancement
Flexibility
Supportive leadership
Training and development
Benefits/Health and Wellness

About the Company

As Canada’s largest association of small and medium-sized businesses, CFIB is in business to provide independent business with the resources they need, to give them more value, and to have their voice heard at all levels of governments.
More than 90% of employees agree that CFIB is a great place to work.

Equal Opportunity

CFIB has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.
CFIB is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation, please let us know and we will work with you to meet your needs.