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About the Role

The Technologist Assistant will support Technologists to maintain an on-time schedule and ensure the orderly operation of the diagnostic imaging scanning area. This role involves assisting with patient care, including greeting, escorting, and managing post-exam hand-offs, to ensure a smooth and efficient patient experience. The position also requires assisting with breast biopsy procedures and providing front-end coverage as needed.

Responsibilities

Demonstrates the company’s values in daily activities
Greets and escorts patients to changing room; briefly explains the procedure
Manages post-exam patient hand-off
Ensures efficient, friendly, and smooth patient experience for all patients who enter the center
Ensures smooth patient throughput of the entire center and all modalities
Monitors center modality schedules
Prepares charts with looking up script, outside films when necessary
Helps the technologist stay on time by having the next patient ready
Assists with breast biopsy procedures
Provides front-end coverage as needed
Attends trainings to stay up to date on best practices and certifications
Keeps supplies and patient gowns stocked
Completes other tasks and projects as assigned

Requirements

Knowledge of and adherence to company policies and protocols
Knowledge of and adherence to HIPAA and safety guidelines
Knowledge of cross-sectional anatomy
Knowledge of and adherence to ALARA principles
Knowledge of basic level computer skills
Skill in organizing and prioritizing work and following assignments through to completion
Skill in written and verbal communication
Ability to work independently and in a team environment
Ability to work in a fast-paced environment and meet established deadlines
Ability to be flexible and adaptable to constant change
Ability to effectively handle details with accuracy
Ability to manage schedule to ensure work is completed
Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion
Ability to resolve service recovery issues and understand when to escalate to the next level
Ability to convey complex subject matter clearly and engagingly
Ability to remain calm in difficult situations
Heavy lifting: up to 100 lbs. maximum with frequent lifting and/or carrying objects weighing up to 50 lbs.
Must be able to stand, stoop and lift and walk without restrictions.
Requires computer related activities for extended periods of time
Requires the ability to see, hear, speak, write and key

Skills

Multi-tasking
Strong team player
Basic computer skills
Organizing and prioritizing work
Written and verbal communication
Independent work
Teamwork
Working in a fast-paced environment
Meeting deadlines
Flexibility and adaptability
Attention to detail
Schedule management
Customer service
Problem resolution
Clear and engaging communication
Calmness in difficult situations

Location

Hamburg

Work Type

Full-time
Monday-Friday
One Saturday a month

Experience Level

Radiology Technology student or 12 months previous experience in diagnostic radiology or other imaging modality preferred
Nursing Assistant or any previous patient care/medical care role

Education Level

High School Diploma or equivalent required
Knowledge of medical terminology

Salary/Compensations

Competitive hourly rate

Benefits

Medical/Dental/Vision benefits the 1st of the month following your start date
401K with Profit Sharing beginning day 1 of employment
Vacation and PTO days on an accrual basis beginning on your start date
6 paid holidays
4 hours of paid community service or volunteer hours a year
Annual bonus opportunity for all
Annual reviews for merit increases
Work Life Balance-NO On-call or Over Nights
Beautiful spa-like work environment
Opportunity to learn and grow your career within Windsong
Stable organization with a great reputation in WNY

About the Company

A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
Stable organization with a great reputation in WNY

Equal Opportunity

Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.